Surveillance Operator - Calgary, Canada - Cash & Ace Casinos

Cash & Ace Casinos

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

About us

Cash Casino LP was recently acquired by a new ownership group and is undertaking a transformation and modernization of its casino businesses located in Calgary and Red Deer.

We are an Alberta-based, family-owned business looking to grow our casino's team.

Current locations include Ace Casino Red Deer, Ace Casino Blackfoot and the brand-new Ace Casino Airport located on the Calgary International Airport campus.

The Position

The Surveillance Operator will play a major role in monitoring all gaming standards within the casino and ensuring all fraudulent or illegal activity is reported and investigated.

Essential Duties and Responsibilities:

Utilize surveillance equipment to observe, record and report on; gaming activity, cash pulls and counts, suspicious activity, liability concerns and illegal activity on Ace casino property.
Report and investigate all illegal activity and/or activities that are in violation of casino policies and procedures or criminal code of conduct.
Maintain safety for guests and staff, while acting as a first point of contact during emergency situations and notifying management as necessary.
Ability to conduct self in a professional manner, protect confidential/sensitive information, maintain selfcontrol under adverse and stressful conditions.
Work closely with various departments to ensure that the casino is running smoothly.
Assume role as Anti-Money Laundering Administrator.
Prepare casino for opening and closing daily.

Requirements:

Must be at least 18 years of age.
A minimum of high school or equivalent (GED). Certificate/Diploma/Degree in Criminology, Policing Studies, or related legal field is preferred.
Must obtain clear criminal record check and AGLC gaming license prior to start.
Must obtain current certifications in; Deal Us In phase #1, Deal Us In phase #2, ProTect, ProServe, Anti-Money Laundering (AML).
High level of individual integrity, accountability, and responsibility, as well as collaboration and customer service.
Desire to follow procedures and protect the Company and the public.

Qualifications:

Intermediate proficiency with Microsoft Office (Outlook, Word, and Excel).
Must demonstrate good verbal and written communication using English language.
At least one (1) year of previous loss prevention or surveillance experience is an asset.
Experience in table games and casino terms and conditions are an asset.
Welldeveloped interpersonal, problem solving, conflict resolution and communication skills.
Excellent observation skills with strong attention to detail.
Must have the ability to multitask and prioritize security needs.
Must be motivated and willing to learn.

This role requires a clear criminal record check.