Client Care Specialist - Vancouver, Canada - Better Bodies Club

Better Bodies Club

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

CLIENT CARE SPECIALIST / FRONT DESK (PART TIME AVAILABLE)

Better Bodies Club is a boutique personal training studio in the heart of Kitsilano; our studio is bright, friendly and inviting.

We represent a 5 star guest experience which begins with first impressions at the front desk. When clients walk into our club, our client care team sets the tone for the rest of their experience

We are looking for a vibrant, upbeat individual with a strong work ethic who is passionate about customer service to join our team as a Client Care Specialist.

What you will do (responsibilities and duties):

Take ownership of daily operations involved with running the front desk, including using Mindbody software
Provide a high level of customer service
Work with the client care team to ensure an exceptional guest experience
Collaborate with team members on activities to improve operations, increase the visibility of the club in the neighbourhood, and grow the Better Bodies community
Keep the facility tidy and organized
Other ad hoc projects and tasks
A cando, positive attitude
Experience providing exceptional customer service
The ability to problemsolve and be solutionfocused
Professional communicator both verbal and written
The skills to keep up in a fastpaced environment, while maintaining poise and professionalism
Computerliterate and comfortable with technology
A genuine interest/passion for health and fitness
Experience using Mindbody is considered an asset, but not expected

We are a growing team and there is ample potential for the right person to grow this position and take on further responsibilities, as well as bring new ideas to the table - this is an opportunity for someone who is a self-starter that wants to take initiative and ownership over their work.

Better Bodies Club began with one vision: to bring together a fun, non-intimidating community of like-minded individuals seeking the better life.

We are passionate about making a difference in people's lives through health and fitness. If that sounds like something you want to be a part of, we want to hear from you

Work Remotely

Job Type:
Part-time

Part-time hours: 10-15 per week

Salary:
$18.00-$23.00 per hour

Benefits: