Assistant General Manager - Salaberry-de-Valleyfield, Canada - Groupe Sélection

Groupe Sélection

Verified Company

Salaberry-de-Valleyfield, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

DESCRIPTION OF ROLE:

The Assistant Director reports to the Executive Director and is responsible for overseeing (i.e. planning, organizing, directing, monitoring and evaluating) the administrative programs, activities and resources under their purview. They are also tasked with managing a team in a work environment built on collaboration and accountability.

RESPONSIBILITIES:

Help establish residence objectives, priorities and action plans that align with the company's mission, operations and overall goals
Oversee all administrative tasks and uphold the residence's administrative procedures
Provide customer service that's tailored to residence and resident needs, while ensuring that employees continue to offer highquality services to residents
Hire, train and evaluate direct reports while supervising and motivating them
Work with our partners to ensure that the residence's certifications are up to date
Ensure occupational health and safety standards compliance
Make sure that information is successfully communicated throughout the residence
Track expenses while staying within the approved budget
Ensure that service quality and residence cleanliness comply with norms and standards
Manage maintenance team purchases while respecting the allocated budgets
Ensure that accounts receivable is properly managed

KEY SKILLS:

Strong communication and interpersonal skills
Good time and priority management skills
Strong ability to adapt and handle stress

REQUIREMENTS:

Experience in retirement homes preferred
Diploma of College Studies or undergraduate degree in administration or any combination of equivalent training and work experience
Experience in staff/building management preferred
Customer service experience
Proficiency in Excel, Word, Outlook
Proficiency in Hopem preferred
Bilingualism in spoken and written French and English required

We'd like to thank all applicants in advance, but will only be contacting those selected for an interview.