Supervisor, Frederick Street Men's Emergency - Kitchener, Canada - SHIPSHEY

SHIPSHEY

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Services and Housing In the Province (
SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire.

We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

Reporting to the Manager of the Frederick Street Men's Emergency Shelter, the Supervisor of the Frederick Street Men's Emergency Shelter is responsible for providing leadership and oversight to staff at the Men's shelter.

The individual's main responsibilities include hiring, motivating, and supporting staff/client's wellbeing, establishing, reviewing, and maintaining the program's service delivery outcomes, and encouraging positive change/innovation in their teams.

They will be responsible for a large team of professionals (PT, FT, etc.) in a 24/7 environment.

The individual will ensure that strategic goals established by the Program Manager are translated into practical action and that relationships are maximized between clients, employees, and community partners.

General Duties and Responsibilities:

Assist in ensuring the safety and wellness of the staff and residents.
Task delegation, supporting disciplinary action, and/or direction to staff
Provide input and evaluation of front line staff performance evaluations through regular one to one supervision meetings with staff.
Support the recruitment process for potential team members and provide input on the selection process
Ensure operational needs are met through oversight of schedule
Ensure staff adhere to policies and procedures
Assist in program planning, program monitoring, achievement of service targets, and development of the annual work plan/program goals
Maintain a conducive environment to allow for psychological stabilization in a person centered program that operates 24/
Provide direction to develop individual person centered service plans addressing the immediate short term needs with a focus on individualized housing plans
Liaise with community support and partners
Work independently and collaboratively within a team to provide housing stability support
Demonstrate a strong commitment to quality care and service delivery based on SHIP's Mission and Values and promote that same commitment within the team
Ensure appropriate records are kept and make sure that statistical information is maintained as per agency standards
Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
Perform additional duties as required/delegated by Management

Qualifications:

Postsecondary education in Social Work, Social Services, Health Services, or equivalent
1+ years Supervising and/or Managing employees
3+ years Supporting Individuals at risk of or experiencing homelessness
Demonstrated experience in project management, communication, leadership, crisis management
Strong knowledge of Housing First Principles
Experience working with men experiencing or at risk of homelessness
Expertise in collaboration with healthcare, housing and government and nongovernment support services in the region of peel
Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
Excellent verbal/written communication and interpersonal skills
Strong analytical and organizational skills
Demonstrated ability to work without direct supervision in a team environment
Working knowledge of SDAT and HIFIS
Working knowledge of HTI is an asset
Proficient in MS Suite (Word, Excel, Power Point and Outlook)
A vehicle, valid driver's license, and adequate insurance coverage
Valid Certification in First Aid & CPR
Training in ASIST and CPI

Working Conditions and Physical Requirements:

Evening and overnight shifts (Wednesday
Friday, alternating Saturday 7:15pm to 7:45am) with the ability to work excess/overtime hours where required
Able to work well with internal and external clients
Able to drive, walk (site locations) regularly
Able to sit for prolonged periods of time
Able to answer and communicate telephone calls and general computer use
Computer screen use (multiple screens if applicable) for prolonged periods of time
Able to lift up to 20lbs (product, documents, etc.)
Travel by vehicle to community sites for client support