Supportive Housing Worker - Toronto, Canada - Houselink & Mainstay Community Housing

Sophia Lee

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Sophia Lee

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Description

Houselink and Mainstay Community Housing (HLMS) is a leader in the field of supportive housing and recovery for people living with Mental Illness.

We have the following opening for individuals interested in joining our progressive workplace:

Supportive Housing Worker

1 Position
35 hours Monday - Friday, 8:30am - 4:30pm

Full Time 1 year contract position
Bargaining Unit Position


Role Responsibilities:
Assist tenants living with serious mental illness, which can include addictions, in achieving successful long-term tenancy outcomes by:

  • De-escalating crises and conflicts;
  • Providing emotional and practical support, including basic needs: e.g. grocery shopping, facilitating internal food bank distribution and vaccine clinics
  • Assessing the needs of tenants through regular, meaningful communication and wellness checks;
  • Supporting tenant involvement in decisionmaking processes;
  • Educating tenants of their responsibilities under the _Residential Tenancies Act _as well as their rights;
  • Addressing breaches of the lease agreement and the _RTA;_
  • Appearing at the _Ontario Landlord and Tenant Board_ as required;
  • Working with tenants and any supports, such as case managers they _might_ have, to develop and implement significant housing support plans;
  • Facilitating lifeskills development;
  • Providing referral to, and collaborating with, appropriate health and community social services;
  • Cocreating, and supporting, community development initiatives with tenants;
  • Initiating and leading the planning and facilitation of group meetings;
  • Prompt data entry into a tenant member Information System to demonstrate performance of funded activities;
  • Evaluating project/program effectiveness, with an aim to improve tenants' living conditions
  • Collaborating with building/property staff of Houselink & Mainstay, the landlord, as the SHW is the main point of contact for assigned tenants;
  • Reporting observed hazards/threats to staff health & safety directly to Manager and Director;
  • Constructively contributing to efforts to continuously improve the residential and office work environments.

Role Qualifications:

  • 3 to 4 years' experience working with homeless people or those precariously housed;
  • Understanding of the causes of poverty and homelessness;
  • A passion to join our efforts to help move individuals from homelessness and temporary housing, to a home.
  • Understanding of how lack of housing impacts people living with mental illness;
  • Familiarity with the _Residential Tenancies Act;_
  • A nonjudgmental approach to serious mental illnesses and alcohol and drug addictions;
  • Knowledge of how various mental illnesses present; potential symptoms and related behaviors;
  • Well versed in current approaches for adult mental health and addictions, harm reduction and clientcentered, antioppression principles;
  • Excellent interpersonal communication, and networking skills;
  • Demonstrated conflict resolution and crisis prevention/intervention skills
  • Respect for challenges of people who have experienced violence and/or social isolation;
  • Comfortable working alone, while part of a larger team of Supportive Housing and Peer Support Workers, covering a sizeable portfolio of tenants and geographic locations;
  • Dependable attendance record upon which tenant and team members can rely;
  • Undergraduate degree/College diploma in the study of Affordable Housing; Community Work; Social Services or a related field;

Role Assets:

  • Direct experience in supportive housing;
  • Knowledge of the _Mental Health Act;_
  • Prior use of a tenant member / client service Management Information System for recording interactions and entering safety alerts;
  • Familiarity with Yardi, a property and financial management software, for entering building work orders and checking rent payment status
This is a position inside the bargaining unit, governed by the terms of a collective agreement. The annual rate of pay is $51,010.


Thank you for considering a career with HLMS.

Together, we can create stronger, more inclusive communities

where everyone has the opportunity to thrive.
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