Administrative Assistant, Quality, Patient Safety - Toronto, Canada - Home and Community Care Support Services

Home and Community Care Support Services

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Administrative Assistant, Quality, Patient Safety and Risk, Contracts and Performance Management

_ CARE AND BE CARED FOR - THIS IS YOUR HOME_:

Are you an experienced, Administrative Assistant, seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place.

As an
Administrative Assistant, you will be responsible for providing administrative support to assigned team(s), division or group of non-union staff.

Whether you work in our office, in the community, or a health care facility - you will play a lead role in providing connected, accessible, patient-centred care - and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

Answers and screens incoming telephone calls; provides information to external and internal requests; directs callers to appropriate staff; takes and relays messages.
Prepares documents (e.g., correspondence, reports, presentations, agendas, minutes, memos, policies and procedures, etc.) using a variety of software programs (e.g., presentation, word processing, spreadsheet, etc.)
Prepares Services Agreements (based on provincial templates) and facilitates the execution of approved documents between parties.
Maintains and updates Service Provider Contact lists and circulates memos and instructions to Service Provider Organizations regarding Contract, Performance and Quality, Safety and Risk initiatives
Develops and maintains tools to track Service Provider compliance with requirements
Establishes and maintains appropriate departmental files, both manual and computerized; maintains reference materials for the department (including internal/ external circulation lists), researches and compiles information as requested
Supports the migration of Contract and Performance files to SharePoint
Maintains Quality, Risk and Patient Safety files on SharePoint
Receives, reviews and prioritizes incoming mail and faxes, screens timesensitive or confidential correspondence, sorts and distributes to department staff, prepares and signs routine correspondence.
Manages calendar of Manager/ Director by scheduling meetings, making adjustments as necessary based on changing needs and priorities
Prepares relevant claims forms for reimbursement
Arranges meeting rooms and, equipment and room set up as required; distribution of agendas and information materials follow up on action items as instructed.
Coordinates the orientation of new staff and ensures all necessary supplies and equipment are requested, delivered and/or set up

What must you have?

Postsecondary education in business, general administration or related field, or equivalent experience.
Minimum two to three years' job related experience in an administrative support position, at least one year at a senior level
Experience working with contractual agreements
Experience tracking and facilitating approvals processes
Experience in recording minutes
General understanding of Home and Community Care Support Services Toronto Central business objectives and priorities
Good knowledge of Home and Community Care Support Services Toronto Central administrative practices and procedures
Demonstrated ability to work with limited supervision, with proven skills in organization and time management
Ability to handle sensitive and confidential information in a discreet and professional manner
Superior oral and written communication and proofreading skills.
Advanced key boarding skills and the ability to use a variety of software programs (including MS Office Word, Excel, PowerPoint, Project, Visio etc.); advanced knowledge of internet searching and navigating
Proficient in a Windows environment
We have a mandatory COVID19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID19 vaccination status prior to start date

What would give you the edge?

Undergraduate degree
English/French bilingual

What do we offer?

We know wellness is supported with work-life balance.
In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

Attractive comprehensive compensation packages and benefits
Valuable development opportunities
Membership in a world class defined benefit pension plan

Who are we?:

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams to deliver responsive, accessible, integrated, patient-centred care.

Why join us?:

**If you're int