Events Operator Ii - Ottawa, Canada - Aramark

Aramark

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Answers customer/client inquiries and provides general information about events services.

Answers the SERVICE phone line and promptly gets service to the affected client
Administers the Impressions Survey Program
Creates all weekly and daily agendas and reports for the department
Take and process exhibitor orders for events and coordinate other Event Service Managers activities.
Creates and Maintains Food Labels
Supports the ESM team to assist with the details of the event prior to the day of show
Books and confirms internal events as directed
Plans select client events
May make travel arrangements and other administrative responsibilities as assigned by the General Manager.
Use Ungerboeck and Social Tables software
Understands the importance of accurate, timely information and meets system deadlines which affect the ability of others to conduct planning and scheduling work in a timely fashion
Knows and comply with all ARAMARK and client policies and procedures regarding safety, security and emergencies

Responsibilities:

Administrative proficiency; excellent keyboarding skills and organizing skills
Ability to constantly operate office machinery and equipment; prolonged sitting
Ability to constantly communicate, verbally and in writing, with clients, component management and ARAMARK staff
Ability to frequently provide statistical analysis and to constantly utilize information technology to submit statistical and financial reports to component management
Ability to constantly respond to changing demands from management, clients, and guests
Ability to constantly interact with the public, suppliers and internal planning staff
Ability to work irregular hours, flexible hours, nights, and weekends
Ability to constantly move about a large facility, which could span several hundred thousand feet, and to perform work responsibilities, inspections, client tours, and various meetings
Ability to occasionally handle and transport objects in excess of 50 lbs
Ability to process billing

Qualifications:

Position requires a diploma or certificate with hotel and convention knowledge and experience
Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
Bilingualism (English and French) is mandatory.
Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
Requires independent administrative leadership skills and the ability to work with confidential employees, client and ARAMARK information with diplomacy and professionalism
Requires a sense of urgency to meet constant deadlines and entering of information which others rely upon to complete their work tasks

Required Training