Executive Programs Administrative Support - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:07/11/2023

Req ID: 32649

Faculty/Division:
School of Management

Department:
Joseph L. Rotman School of Management

Campus:
St. George (Downtown Toronto)

Description:

About us:

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada's commercial and financial capital.

Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose:
to create value for business and society.

We make a fundamental promise - Here's where it changes - to our students, our partners and the broader community.

Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

At Rotman Executive Programs, Canada's leading executiveeducation provider for open-enrolment programs, we enable leaders to develop the capacity to transform themselves, their organizations and their communities by offering specialized business education programs for individual and organizations which address today's business challenges and opportunities.

Our programs for individuals cover all areas of executive training, including leadership, management, strategic human resources, governance and finance, for public, private and non-profit sectors.

We also work directly with organizations and their executives around the globe to address their unique challenges and opportunities by designing customized programs focusing on helping organizations and their leaders achieve better businessresults.

Reporting to the Associate Director, Program Delivery, the Executive Programs Administrative Support provides administrative support to EP's central services and resources team and to other areas of Executive Programs, including Marketing Communications, EP Finance and the various portfolios of programs.

As a member of the Executive Program's team, the Executive Programs Administrative Support must practice professionalism and sound judgment in all interactions while maintaining high service standards as defined by Executive Programs.

The individual will abide by EPs and Rotman's set of values in how the position interacts with clients, faculty and staff.

A strong customer service orientation, highly developed organizational skills and the ability to multi-task, using sound judgment in prioritizing conflicting demands are also essential.

The Executive Programs Administrative Support must display tact and diplomacy in dealing with clients, participants, specialguests, visitors, faculty, staff, and suppliers.

Your responsibilities will include:

Acting as the first point of contact for general enquiries
Resolving issues within the scope of the role andescalating problems as required
Booking rooms and arranging appropriate accommodations
Analyzing needs and recommending appropriate technologies for teaching/learning goals
Providing detailed information and demonstrating the use of technology
Determining actionable items based on the review of applicable information
Determining logístical details and activities for instructor development and training sessions
Analyzing client needs, making recommendations and organizing event logistics and options

Essential Qualifications:

Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
Minimum three years of related administrativeexperience required, preferably in an academic environment
Excellent project coordination and event management skills
Ability to cope with pressures and deadlines and adapt to evolving processes and procedures
Ability to deal effectively with multiple priorities and projects with conflicting deadlines while maintaining a high degree of accuracy and high quality.
Strong communication skills, both verbal and written
Public Speaking and great interpersonal skills
Ability to assume responsibility and work on own initiative, and also collaborate with others
This position will be required to work a variety of hours and shifts. Early morning, evening and/or weekend shifts might be required

To be successful in this role you will be:

Approachable
Communicator
Motivated selflearner
Organized
Problem solver
Team player

Closing Date: 07/20/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Term

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Student Services

**Lived Experience Statement