Travel Agent - Surrey, Canada - INDO CANADA TRAVEL AGENCY LTD.
1 week ago
Description
Education:
Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting:
- Airline ticket office
Tasks:
- Manage difficult situations with customers
- Perform general office duties
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Computer and technology knowledge:
- Amadeus
Travel bookings:
- Business travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
Geographical areas of specialization:
- Canada
- United States
- South America
- Asia
Work conditions and physical capabilities:
- Tight deadlines
- Repetitive tasks
- Sitting
- Work under pressure
Personal suitability:
- Client focus
- Initiative
- Organized
- Reliability
- Team player
Screening questions:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Other benefits:
- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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