Mgr- Franchise Performance - Quebec Province, Canada - Subway

Subway

Verified Company

Quebec Province, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

l'un des principaux franchiseurs QSR mondiaux, pour identifier son prochain responsable, Franchise Performance. Cette personne sera responsable du partenariat avec les franchisés pour les aider à s'améliorer et à réussir. Ils définiront les meilleures pratiques, coacheront l'équipe et amélioreront les systèmes actuels. Ce rôle essentiel s'accompagne de nombreuses opportunités à long terme d'avancement professionnel.

Les responsabilités du poste incluent, mais ne sont pas limitées à:

Évaluez les performances du restaurant par rapport aux politiques et procédures de l'entreprise, analysez les données sur les ventes et les coûts et fournissez des instructions personnalisées spécifiques pour vous améliorer dans ces domaines.
Passez en revue le portefeuille du franchisé et ayez des revues d'affaires régulièrement programmées pour voir le potentiel de croissance et les domaines d'opportunité.
Encadrer et conseiller les franchisés pour atteindre les objectifs de chaque magasin et territoire.
Fournir des conseils aux franchisés pour développer leur entreprise à la fois au sein de la communauté locale en magasin et via les ventes et la livraison en ligne.
Gagner le respect des franchisés pour être reconnu comme un atout pour l'entreprise et un leader dans le domaine.

Résumé de qualifications:

3 ans et plus de direction de restaurants multiunités
Contexte des opérations et de la formation
Chaîne de restaurants (franchise), QSR ou service complet
Bilingue anglais/français
Désir de soutenir le succès de plusieurs propriétaires d'entreprise
Fonctionne bien de manière autonome
Résolveur de problèmes avec des normes élevées
Solide connaissance du P&L et du budget
Communication forte, établissement de relations

Hungry for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

We are looking for Manager, Franchise Performance to support the Canada territory.

The Manager, Franchise Performance will provide strategic business direction and alignment in order to influence Subway franchise owners in maximizing profitability of their portfolio and help to align store operating procedures to Subway's brand standards.

This role will communicate the expected performance level of the locations and franchisees within their assigned area in relation to the company's KPIs and metrics.

They will implement business growth by identifying potential operational opportunities for improvement and provide training to strengthen locations.

Position responsibilities include but are not limited to:

Provide operational and food safety guidance and education during restaurant visits: Consistently evaluate SUBWAY restaurants using the PBE model on quarterly basis.
Document adherence to Company compliance standards, improvements made, areas of opportunity and direction on how to improve, if needed during coaching sessions.
Evaluate how the restaurant is performing compared to SUBWAY policies and procedures, analyze sales and cost data and provide specific customized direction to improve in these areas.
Review franchisees portfolio and have regularly scheduled business reviews to see growth potential and areas of opportunity.
Coach and counsel franchisees to reach individual store and territory goals.
Provide guidance to franchisees to grow their business both within the local community in store and though online sales and delivery.
Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
Assist Territory Director and shared services team with site reviews by conducting three day parts of customer intercepts for all reviews within assigned area
Provide direction and proficiency to franchisees and staff with regard to New Store Openings & Transfer Training Hours
Bachelor's Degree in Business, Communications, Business Analysis or related field preferred.
3+ years of restaurant experience preferred.
The ability to learn technology initiatives and cascade this knowledge to others.
Excellent written and verbal communication,
Ability to problem solve and business analysis skills.
High degree of detail orientation and ability to work within a team, hands on approach during in restaurant visits.
Must also be able to work autonomously and be professional.
Bilingual (French/English) is required