Scheduling & Payroll Support Data Assistant - Kitchener, Canada - Region of Waterloo

Region of Waterloo

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our Story:

Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach.

Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect and innovation.

This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.

The Role:

Provide scheduling and payroll data support for transit operations.

Support work coverage functions for transit operations (e.g., contacts operators for shifts, sets up spare board for next day coverage).

Enter day to day scheduling changes in the time and attendance system for transit operators.

Duties/Responsibilities:

Prepares next day work coverage for transit operations. Updates spare board according to current schedules and adjustments. Monitors and processes online requests for time off, including union time off, per set criteria.

Contacts transit operators to fill shifts (e.g., sick, vacation, overtime) using established call-out list and criteria.

Assists to maintain employee schedule information in transit operating systems. Processes trades and giveaways. Enters adjustments related to changes in transit operator hours/routes. Runs reports.

Reviews scheduling changes submitted by transit operators, supervisors and other management to ensure supervisor approval, and compliance with collective agreement provisions, policies, and legislation.

Follows up on discrepancies with transit operators and supervisors.

Enters scheduling adjustments in time and attendance management system based on list of exceptions and operator timecards (e.g., overtime, sick).

Applies established pay rules/codes and calculates hours for payroll.

Downloads payroll information weekly from financial software to identify and reconcile items, including amounts for union billing. Sends report to accounting assistant for invoicing.

Provides administrative support to management (e.g., filing, posting notices, setting up meetings, uniform distribution).

Responds to questions from transit operators related to schedules, statutory banks, pay and rules/codes. Refers complex or escalated issues to supervisor or payroll data assistant.

Contacts operations supervisors to resolve conflicting/incomplete information.

Backs up other administrative staff.

Performs related duties, as assigned.

Knowledge, Skills & Abilities:

Knowledge and skill in scheduling/dispatch practices, payroll practices, and office and administrative procedures acquired through a Grade 12 education plus 2 years of related experience, or equivalent combination of education and experience.

Knowledge of and ability to follow policies, procedures, collective agreements, and related legislation (e.g., privacy, employment standards).

Time management and organizational skills to meet deadlines/timelines to ensure work coverage requirements are met.

Communication skills to respond to questions from staff; exchange information with other staff and management; and participate as an effective team member.

Ability to read and understand policies, procedures, pay rules/codes, and collective agreements. Ability to write and edit documents (e.g., correspondence, minutes, notices), complete forms, and maintain records.

Computer skills with ability to use software such as Microsoft Office, a transit information system, time and attendance system, and financial software.

Ability to work shifts, weekends, evenings, and holidays as part of a set schedule.

Ability to alter hours and work statutory holidays to meet payroll deadlines.

Ability to support and demonstrate the Region's values.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. The Region of Waterloo is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number , TTY number to request an alternate format.