IT Specialist - Delta, Canada - MasonLift Ltd

MasonLift Ltd
MasonLift Ltd
Verified Company
Delta, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

MasonLift


MasonLift is the fastest growing material handling equipment dealer in BC, backed by the 3 largest brands in the Industry: Toyota, Kalmar and Ottawa.

Together we offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, and comprehensive parts support.


Mason Offers

  • Competitive salary
  • 3 weeks' vacation
  • Employer paid benefits such as: medical insurance, dental, vision, disability coverage, life insurance and more
  • RRSP match
  • Advancement opportunities
  • Extensive handson Training program
  • A stable company with 70 years of business excellence

Position Summary


The IT Specialist provides day-to-day information technology support to all users within the company for their computer, phones, cell and printer needs, issues and/or questions.


Specific Accountabilities

  • Answer IT support phone line and assist employees
  • Manage ticket queue for employee requests
  • Perform computer, printer, phone and networking setups
  • Set up of new computers for employees
  • Provide training as required on computer systems
  • Hardware upgrades as required for computers and cell phones
  • Telecom Administration
  • IPhone setup/troubleshooting
  • Review monthly reports, distribute them and request credits where applicable
  • Ensure accounts are provisioned correctly
  • Complete orders and activations for cell phones

Qualifications

Education & Work Experience
Requires the completion of Bachelors or a level 2&3 college diploma in Information Technology. Previous work experience of 2-3 years in a similar role is required.


Competencies and Skills

  • Ability to work as an independently as well as in a team environment
  • Advanced knowledge of Microsoft Office products
  • Proven ability to multitask
  • Customer service focus
  • Excellent verbal and written communication skills
  • Organizational and time management skills

Job Types:
Full-time, Permanent


Salary:
$60,000.00-$65,000.00 per year


Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Experience:


  • IT Support and Troubleshooting: 2 years (preferred)
  • Help desk: 2 years (preferred)
- customer service: 3 years (preferred)


Work Location:
One location

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