IT Support for Office Move - Coquitlam, Canada - Noramco

Noramco
Noramco
Verified Company
Coquitlam, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Status:
Hourly,


Location:

Coquitlam, British Columbia


Job Description:

Reporting to the MIS Manager

Key Accountabilities

(Estimated 100 %) Support for equipment packing and re-installation during office relocation, in line with company policies.

Duties

  • Ensure all job functions are performed in accordance with the Guillevin Standard Practice Instruction (SPI) Manual:
  • In particular, respect all company IT security policies.
  • Behave in an ethical and professional manner reflecting the values of the Company.
  • Office relocation support:
  • Help shutdown, pack and label equipment from the current location (Coquitlam)
  • Help unpack, install and test IT equipment at the new location (Abbotsford)
  • Possible assistance with cable patches numbering and installation (to be confirmed)
  • Participate to project management meetings to track and evaluate progress
  • Communicate progress to the rest of the IT team as defined by MIS management
  • Troubleshoot issues (level 1 and level 2 support) after machines are installed
  • Demonstrate excellent customer service while respecting company policies
  • Excluded from the role:
  • Moving boxes or heavy equipment.

EXPERIENCE, TRAINING AND KNOWLEDGE REQUIRED:

  • Dynamic, has a sense of urgency and priorities.
  • Ability to communicate clearly
  • Minimum 2 years relevant experience in a user support role in a service center.
  • Recognized college or university degree in information technology or related field.
What's in it for you

  • We are a major player, involved in the energy transformation in Canada. Certified* as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:

  • Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.-
  • A strong national network offering real opportunities to grow: our people make the difference

Among our benefits:

  • Flexible group insurance plan customizable to your needs.
  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
  • Group RRSP with employer contribution and TFSA.
  • Postsecondary Scholarship Program for our employee's children.
  • Charging terminals available at our facilities.
  • Years of Service Recognition Program.
Come build your career with us, a growing network where our people make it happen
- it_ is a certification within a larger organization which includes _NCS International Co.
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