Operations Coordinator - Mono, Canada - Ontario Fire Academy

Ontario Fire Academy
Ontario Fire Academy
Verified Company
Mono, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Position Title:
Operations Coordinator


Reports To:
Manager, Campus & Operations


Date: 31-August-2023


Location:
On Site


Company Overview:


Ontario Fire Academy is a leading institution that provides exceptional training and education to aspiring firefighters in the province of Ontario.

We are currently seeking a highly motivated, results-driven Operations Coordinator to join our dynamic team.


Position Summary:


The Operations Coordinator, reporting to the Manager of Campus & Operations, is responsible for providing comprehensive support to ensure the efficient functioning of the College's programs and services.

This role involves supporting various operational tasks, compliance activities, student services, scheduling, resource management, and continuous improvement initiatives.


Primary Responsibilities and Duties:


Program Compliance

  • Assist in ensuring compliance with all College policies, regulations, and Ministry requirements.
  • Collaborate with relevant team members to update and implement policies, ensuring alignment with regulations.

Student Services

  • Aid in organizing orientation and student onboarding activities.
  • Assist in maintaining complete student files, ensuring required documents are collected.
  • Support the issuance and management of student personal protective equipment (PPE).
  • Collaborate with the compliance team to address studentrelated academic and attendance issues.

Program Scheduling

  • Assist in coordinating instructor schedules for both fulltime and parttime cohorts.
  • Aid in addressing scheduling gaps and ensuring class coverage.
  • Participate in scheduling various educational activities and exams.

Student Records and Administration

  • Support the maintenance of student files and alumni records.
  • Assist in the preparation and submission of student transcripts.
  • Collaborate with administrative personnel to ensure efficient office procedures.
  • Aid in the refund calculations process and collaborate with the Accounting department.

Invoices

  • Assist in reviewing accounts payable invoices and tracking instructor hours.
  • Collaborate with the Accounting department for payment processing.

Inventory Management & Resource Maintenance

  • Support inventory management, including maintaining accurate records of College resources.
  • Assist in planning and scheduling equipment maintenance activities.
  • Aid in maintaining a clean and safe campus environment.

Business Development & Partnerships

  • Participate in activities to promote the College externally and internally.
  • Assist in planning and implementing career fairs, alumni events, and other gatherings.
  • Support the establishment and maintenance of partnerships with industry stakeholders.

Continuous Improvement

  • Collaborate in evaluating College programs and activities, recommending improvements.
  • Assist in developing new programs and expanding training capabilities.
  • Support workflow process improvements, customer service enhancements, and resource utilization.
  • Participate in the implementation of College policies and procedures.
  • Aid in managing key metrics and reporting for the College's performance.
  • Contribute to enhancing student satisfaction, campus experience, and program quality.
  • Assist in curriculum development and educational process enhancement.
  • Stay updated on instructional technology and techniques.
  • Participate in annual compliance training.

Qualifications:


  • Proficiency in Private Career College Act 2005 (preferred).
  • Experience in private career college (preferred).
  • Diploma in a relevant field (preferred but not required).
  • Strong organizational and multitasking skills.
  • Attention to detail and ability to follow procedures.
  • Effective communication and interpersonal skills.
  • Proficient in Microsoft Office Suite.
  • Ability to work collaboratively in a team environment.
  • Demonstrated commitment to continuous improvement and learning.

Benefits:


  • Paid time off

Schedule:

  • Monday to Friday

Education:


  • Bachelor's Degree (preferred)

Work Location:
In person
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