System Administrator HR and Time - Montréal, Canada - Resolute Forest Products

Resolute Forest Products

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities.

The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada.

Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 60 countries.

Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of
System Administrator HR and Time. This job is full-time permanent.

Do you enjoy working with data and people? Do you like helping and resolving problems? Do you see the importance and the potential of HR's role in supporting optimal organizational and employee performance? If so, we have an opportunity for you.

Your main challenges:

Execute standard reports and other complex tables
Create and update system processes, procedures and support documentation
Support users in the resolution of incidents when they occur, act as an expert in the investigation of the problem and facilitate its resolution
Configure, maintain, and operate systems (HR and Time Management) according to the business processes
Perform quality assurance checks on system configuration until Production
Ensure the accuracy of data transferred ("interfaces") between various systems (HR, Time Management, Payroll, Expense Management etc.) and troubleshoot interface errors
Create, change, and deactivate user accounts for HR system and Time and Management systems
Work with SAP SuccessFactors, UKG and/or third party providers to keep up to date with monthly or biannual release systems specifications, managing systems changes, and communicating updates to impacted stakeholders
Prepare communications for planned system downtime
Participate in research and development to enable continuing innovation
Participate in research and development to enable continuing innovation

Your team:

You will be part of the Human Resources team, which provides functional expertise combining HR needs and processes with IT requirements.

You will collaborate with multiple teams including users (HR, payroll, Compensation, Benefits), the IT team and external parties (SAP, UKG, consultants).

Your profile:

Bachelor's degree in computer science, human resources, business administration or in any other related discipline, or a significant work experience in the field
Minimum of 5 years of professional experience in a similar position
Experience with Successfactors and/or UKG (Workforce and/or Dimension) is an asset
Experience in creating complex reports, dashboards and effective metrics (Power BI experience is an asset)
Play an "interpreter" role in translating technical terms into understandable terms for nontechnical users and vice versa
Excellent spoken and written communication skills in English and French
Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Your skills:

Thoroughness and strong attention to detail to ensure data integrity
Ability to analyze quantitative and qualitative data
Excellent documentation and written communication skills (manuals updates, creation of support tickets, etc.)
Problemsolving and troubleshooting skills
Ability to explain technical concepts clearly and objectively
Ability to prioritize assignments and provide quality results on schedule or even ahead of schedule
Ability to adapt quickly to change
Ability to make the right decisions quickly by relying on experience and judgment, even without complete information or under pressure

Resolute Forest Products is an equal opportunity employer.

What we are offering

Competitive salary and annual bonus
At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
Full range of group insurance from the first day of work
Telemedicine services
Definedcontribution pension plan with generous employer participation from the first day of work
Employee and family assistance program
Education assistance program
Health club reimbursement program
Hybrid workplace: inperson and remote work
Work environment based on respect, inclusion and diversity
Office accessible by public transit

Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station).

Resolute is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential.

We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success.

We offer an inclusive, rewarding and sa