Customer Service Representative - Stoney Creek, Canada - Future Stars/Pegasus School Images

Sophia Lee

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Sophia Lee

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Description

Job Summary:


  • Identify and address customer needs, with a goal of total satisfaction
  • Receive and log complaints
  • Provide attentive, courteous and efficient customer service
  • Ability to work independently in a multitasking environment
  • Perform general office duties
  • Professional telephone skills

Personal Suitability

  • Excellent written & oral communication skills
  • Customer focused, positive attitude, empathy and good listening skills
  • Reliable, dedicated and wellorganized
  • Previous customer service experience as asset

Job Types:
Full-time, Permanent


Salary:
$16.00-$18.00 per hour


Benefits:


  • Company events
  • Dental care
  • Extended health care
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • STONEY CREEK, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (required)

Experience:


  • Customer service: 2 years (preferred)

Language:


  • English (required)

Work Location:
In person

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