Sales and Service Representative - Putnam, Canada - Sylvite Agri-Services

Sylvite Agri-Services

Verified Company

Putnam, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Overview

Effectively present, promote, and sell Sylvite products and services to existing and prospective grower customers
Implementation of crop input planning to meet individual grower needs including soil samples, fertilizer and crop protection recommendations, field visits
Provide timely, accurate, competitive pricing on quotes for approval by the branch manager, while striving to maintain maximum profit margin
Achieve agreed upon sales targets and outcomes in coordination with Branch budget and business plan
Complete sales planning and reporting as assigned by the Branch Manager including the use of CRM system
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Coordinate sales effort with team members and other branches when necessary
Actively participate in continuous learning opportunities for sales, seed, and crop protection
Controls expenses to meet budget guidelines
Adheres to all company policies, procedures and business ethics codes

Job Responsibilities Include:
Sales Support

Support the success of the sales team
Support all administrative functions relative to the sales team and customer service.
Participate in industry associations, attend related conferences, building network of customers, suppliers and partners.

Budgeting and Financial Reporting

Assist with the budgeting process at the branch level, including regular forecasts for revenue and profit levels and establish appropriate targets.

Operations and Support

Participate and support all branch activities to maintain a high level of customer service.

Company Knowledge and Mutual Support

Become knowledgeable about all Sylvite branches and divisions and the products and services they provide to customers.
Documentation of all processes and tasks for which a function is responsible.
Demonstrate a high degree of service to and collaboration with other branches and business units.
Provide support to other department members maintaining a sense of team.
Provide positive feedback to others when possible; coach others for success.
Recommend opportunities for improvement of processes and systems as a result of the function performed or based on observations.
Recommend opportunities for reducing costs.
Perform other duties as assigned by Manager

Key Personal Attributes Required For The Position:

Demonstrate business acumen
includes the ability to analyze factors and market forces that impact profitability, prepare strategic reports, budgets, forecasts, etc.
Manage change; mediate and resolve conflict
Communication Skills; Developing relationships and partnerships, Presentation Skills
Decision Making and Problem Solving Skills
Customer Service Orientation
Superior Negotiation Skills
Represent yourself in a professional manner while working in a team related environment.

Education, Experience and/or Training Requirements:

3+ years in a Sales Related Position
3+ years in Agriculture or related industry
University degree or College diploma in agriculture, related field or equivalent experience
Proficiency in all Office Software, particularly Excel

Benefits: