Travel Services Consultant - Thornhill, Canada - CAA Club Group
Description
About Us:
We are hiring permanent full-time and contract Travel Consultants for our retail locations and Travel Call Centre (remote).
We offer benefits, pension, and travel discounts for permanent full-time positions
This is a great opportunity for an experienced Travel Agent, new grad or anyone looking to kickstart their career in travel.
Retail Locations currently hiring Travel Consultants include:
- Don Mills
- East Mall
- Oakville
- Owen Sound
- Peterborough
- Cobourg
- Orangeville
- London
Who we are:
As Canada's largest automobile association, we are passionate about keeping our Members safe
- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development
- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non
- Members. We work hard and play hard. We're about doing what's right and feeling good about it.
Position Details:
You will be responsible for providing exceptional worldwide travel services to our Members and non-Members.
In addition, you will ensure your clients records and files are consistently up to date and maintained and provide regular follow up with clients.
Who You Are:
- 23 years customer service and sales experience in a similar environment
- Prior Travel Agency experience is required
- TICO certification completion or working towards/ willing to complete
- Excellent communication skills both written and oral
- Excellent organizational skills
- Available to work flexible store operation hours
- Familiarity with Apollo system is a definite asset
- Postsecondary education in Travel and Tourism, or related field is a strong asset
Our Commitment:
- We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs_
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