Bilingual Customer Digital Care Representative - Anjou, Canada - WM

Verified Company

Anjou, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

DO YOU HAVE A WAY WITH WORDS?
We are looking for people who have a passion for making customers happy. We want people with high energy, fast typing fingers and a willingness to put the customers' needs first

Our employees must have the ability to communicate effectively and professionally, in a conversational manner, using proper grammar. Being able to remain calm, cool and collected in a fast-paced, ever-changing environment is a must

To ensure we are able to handle our customers' needs, our employees must be punctual, dependable and reliable.
Our representatives don't work late night shifts and have limited weekend hours.

The Requirements:

Excellent written communication and keyboarding skills
Proficient with Microsoft Office programs (Outlook, Word, Excel)
High school diploma or GED
Ability to complete a mandatory 6week paid training
Two (2) years of customer service or contact center environment experience

-
Bilingual (spoken and written) in English and French

_The Location:
Remote (attached to the closest office to your location - Anjou, Longueuil, Brampton, Kitchener, Calgary, Edmonton or Sudbury)_

_The hours:
_ 7:30am - 4:00pm ; 8:30am - 5:00pm or 9:30am - 6:00pm (EST)

_WHY SHOULD YOU APPLY? WE INVEST IN YOU_

Our employees benefit from an extensive paid training program to learn policies and procedures, and receive on-the-job coaching and training.

This allows our employees to be well-prepared to assist our customers.

We'll provide you with a competitive salary and a top-notch customizable benefits package, including Medical, Dental, Vision, Life Insurance and Short
- and Long-Term Disability, as well as paid time off. You can participate in our Employee Stock Purchase Program, a fantastic company match on RRSP, and more

_READY TO SUCCEED?_

If you have a passion for helping people and creating a great customer service experience, then join us and make a career out of making a difference.

Please click "Apply".