Operations Clerk - Surrey, Canada - Scrubbi
Description
Ready to join a company that has successfully disrupted its industry entirely?
Well, Scrubbi is currently looking for a part time Operations Support Specialist to join our fast-paced team in South Surrey, BC.
This Operations Support Specialist role will give insight into what drives our core operations and is a unique opportunity to help us deliver awesome quality home services in cities across Canada and the US.
We've taken the "regular" world of home services and made it memorable by bringing exceptional customer service into the mix.
What we are looking for:
This operations support specialist role is where creativity and analytics meet, and we are seeking to hire a strong operational and innovational thinker focusing on continuous improvement with an eye for quality.
Since we're in the business of being exceptional, that means we're always looking for exceptional people to join our team.
Since we service areas nationwide, this position would be covering the East Coast and would be from 5 am to 10 am.
What is it like to work at Scrubbi?
This isn't your typical customer service center with a cubicle maze, or a suit and tie kind of place. We have a pretty cool and casual open office environment.
We embrace all types of personalities around here - we want you to let your true self shine through in the work you do.
So, go ahead, charm usWe're an innovative bunch and provide an encouraging work environment with lots of team events, laughter and food
Responsibilities:
- Cultivate relationships with clients and our existing cleaning professionals for long term connections
- Communicating and resolving city specific problems
- Scheduling appointments
- Ensuring reliable and continuous services for our customers
- The devouring of cake
- Persuasive communication skills and lots of personality
- Joining in with after work team events
- Preparedness to conquer the ultimate (ongoing) game of Jenga
- Celebrating individual, team and company successes
- Representing Scrubbi loud and proud
- Ping pong and foosball enthusiast
- Proposing and implementing nationwide policies
Desired Skills & Experience:
- Minimum one year of operations support experience
- Customer service experience is a plus
- Bachelor degree from a university or college is a plus
- Startup experience is a plus
- Field staff dispatching and scheduling experience is a plus
- Excellent written and verbal skills
- Ability to thrive in a rapidly changing environment
- Familiarity with a CRM (Salesforce experience is a plus)
Perks:
- Flexible and super awesome work environment
- Making a difference we're impacting real people
- Inspirational and experienced mentors
- An amazing employee benefits package
- Tips, tricks and a defined training plan to help show you the ropes
Sounds like a stellar opportunity, doesn't it?
If you are interested, please send us your resume and cover letter. If you possess that passion, we want to hear from you
Job Type:
Part-time
Benefits:
- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Onsite parking
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
Work Location:
One location
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