Client Production Specialist - Montréal, Canada - Canada Data Communications Management Corp.

Canada Data Communications Management Corp.

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
Client Production Specialist

Type:
Full Time, Permanent

Location:1500 Saint-Patrick, Montreal

Reports to:
Client Services Manager

QUALIFICATIONS

Rsponsible for leading and providing product and service expertise during all the coordination and project management activities associated on client accounts that have been assigned on an individual basis or as part of a team.
As a Client Production Specialist, you have the responsibility to independently manage all customer facing and production related activities to ensure that we deliver products and services that meet or clients expectations.
Work with the support of representatives and production.
Understand customer needs and ensure that these translate into precise production specifications.
You are considered an expert in the products and services delivered by your factory for the sector of activity in which you operate.
Represent the DCM brand in a professional manner and carry out the tasks that have been defined by the client.
Responsible for adhering to the policies and procedures established by the company.

RESPONSIBILITIES

Ability to make decisions and solve problems in order to get results for customers
Coordinates actions with client, sales and other DCM's departments such as warehouse, plants and operations
Handling new, change and exact repeat order activities, including pricing
Interfacing with external customers providing proofs, approvals, information, order status, etc.
Liaison with plants, warehouse, sales support team to ensure service level agreements are met/exceeded
Expediting and following up on orders, releases and other customer requirements
Direct contact with internal and external customers
Perform other tasks and functions as required

QUALIFICATIONS

High school diploma required, with postsecondary education in business preferred

years experience in forms industry in a similar role or account coordinator role

Strong analytical and problem solving skills
Able to manage your time
Ability to multitask and prioritize workflow
Strong PC skills
Bilingual (French/English) verbal and written

Data Communications Management Corporation is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, color, religion, national origin, sex, age, handicap, or any other classification protected by applicable federal and provincial laws.

We invite resumes from all qualified applicants.

Should you require any accommodation throughout the recruitment and selection process, please inform human resources so that we can ensure your equal participation.