Supervisor, Crossborder Dispatch - Burlington, Canada - Samuel, Son & Co., Limited
Description
MAJOR RESPONSIBILITIES:
- Oversee daily operations of dispatch office
- Managing business relationships between Kim Tam, Samuel and outside customers
- Active participant within Kim Tam's management team
- Dispatching and coordination/scheduling of trucks on a J.I.T. delivery schedule & in compliance with government regulations, company standards, and customer expectations
- Check Daily shipping plan to build loads
- Appropriate billing for above duties
- Ensure System Integrity (Truckmate, AS400, Outside Customer portals (ex: Dofasco)
- Support & Communicate with the Sales Group to meet special customer requirements and ontime deliveries
- Assist Rates group when requested (ex: carrier quotes, sales quotes)
- Provide system training for all new and current office employees
- Responsible for sourcing carriers & freight to match business needs
- Active participation in ongoing business development
- Other related duties as assigned
TOOLS & EQUIPMENT USED ON THE JOB (Computer, Programs, Hand Tools, Crane):
Computer using the following software (MS Word, Excel), TMW Systems, AS400, D365
QUALIFICATIONS (Education, experience, certifications, licences or special skills):
Dispatch experience, J.I.T. experience an asset, experience working with the Truckmate system an asset, ability to work under pressure, meet deadline and work effectively both independently and as a member of the team
SAMDR
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