stockroom Manager - Toronto, Canada - Mango
Description
Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn't be more excited
Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women's, men's and kid's clothing and accessories and has over 2220 stores worldwide.
- fashion Stockroom Managers in the GTA. This position reports directly to the Store Manager and together you will build the store team.
MISSION
To lead and manage the team in receiving and controlling merchandise and its storage in the stockroom.
To undertake store replenishment according to company procedures, in order to ensure that the shop floor is customer ready at all times.
DUTIES OF THE STOCKROOM MANAGER
PEOPLE MANAGEMENT
- To set the expectations of how to operate the stockroom with the team
b. To motivate the team in their day to day work in order to maximize productivity and results.
c. To lead by example and to work along side the team to complete tasks.
- To organize and distribute tasks and positions to each member of the team.
b. To deal with all unforeseen situations in order to optimize the workforce.
- To communicate actively with the team, according to requirements.
b.
To ensure team receives weekly information on store sales targets, product information and other matters of interest for the team.
- To participate in the recruitment of personnel in an active and optimal manner.
- To ensure the development of the team towards a high level of knowledge and performance.
b. To evaluate and encourage the progress and development of each employee.
- To ensure a good level of customer service by supporting the sales team.
b. To deliver efficient service to the customer and manage requests by ensuring regular clear communication with the sales team
- To detect the potential of each employee and ensure their development.
b. To mentor the skills development of each team member according to their profile.
- To ensure the optimal management of personnel administration duties.
b. To record and monitor all incidents - hours, absenteeism, holidays, etc.
c. To report and advise on all incidents in order to avoid potential problems or conflict.
- To monitor and ensure the correct personal and professional image of the team.
- To lead the team and correctly and actively manage potential conflict.
- To ensure compliance with the regulations and the legislation.
BUSINESS MANAGEMENT
- To plan the required measures in order to reach stockroom deadlines and targets.
to plan the daily, weekly and monthly tasks, responsibilities and deadlines and distribute them among the team members on a daily basis.
- To analyze and review stockroom indicators and performance in order to improve efficiency and store results.
- Conversion (CVR), Units per Transaction (UPT), Average Dollar transaction (ADT) and how the stockroom team can impact them.
- To optimize resources and minimize expenses. e.g. optimization of talent ( productivity)
a. Delegates tasks and responsibilities effectively to the team.
- Supporting, communicating, sharing best practices and information with the other Mango stockroom managers.
STOCKROOM MANAGEMENT
- To ensure deadlines are met in unloading boxes and organizing stock deliveries.
- To guarantee the correct receipt of merchandise with the delivery driver and to confirm with Head Office that all deliveries are received and up to date, or to report on any pending/ outstanding boxes to be received.
- To report to the Store Manager on any matters relevant to operating the stockroom.
- To ensure the stockroom team delivers replenishment requirements as per company guidelines
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