Medical Receptionist - Mississauga, Canada - BLUEWATER IMAGING
Description
We are currently seeking a Full-Time Medical Receptionist / Call Centre Booking Agent to work at our Mississauga Location.
Qualifications/Skills:
- Recent experience in administrative support, customer service, or Call Centre is required.
- Knowledge of medical terminology and administration is required.
- Proficiency in Microsoft Word, Excel, and Outlook is necessary.
- Strong time management, organizational skills, accuracy, and attention to detail are essential.
- Ability to take initiative and resolve issues within the scope of responsibility is required.
- Professionalism and excellent telephone manners are a must.
- Demonstrated ability to work in a team and a customeroriented approach are necessary.
What you'll be doing in this role:
This role is responsible for managing and supervising all front desk operations, including:
- Reporting directly to the Central Booking Supervisor
- Answering multiple phone lines, scheduling appointments, checking in patients, and processing billings.
- Processing insurance forms and invoices, as well as handling cash
- Managing incoming faxed requisitions
- Confirming all patient appointments
- Responding to online patient requests
- Fostering a collaborative work environment
- Maintaining confidentiality in accordance with clinic policies
- May be required to fill in at another clinic if necessary.
- Other duties as assigned to support the department
Job Types:
Full-time, Part-time
Application question(s):
- Do you have Medical Terminology experience?
Experience:
- Medical Receptionist in a
- call centre booking: 1 year (preferred)
Work Location:
In person
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