Bdc - Customer Communications Specialist - Winnipeg, Canada - Vickar Community Chevrolet
Description
Vickar Community Chevrolet has an immediate opening for a Service Department CUSTOMER COMMUNICATIONS SPECIALIST to join our high-performance team They will play a crucial role in the customer experience providing knowledgeable communications, as well as maximizing service sales.
-Vickar Auto Group, "Where Customers Send Their Friends"._
RESPONSIBILITIES:
- Be available to respond to all such leads/inquiries within 20 minutes of the inquiry in a professional, wellspoken, knowledgeable manner.
- Bring in a minimum volume of customers from the leads/inquiries based on goals and objectives defined by management. (No cold calling, existing customer leads.)
- Be knowledgeable of service options, packages, specials to properly present to customers.
- Build and maintain strong relationships with previous and prospective customers.
REQUIREMENTS:
- Superior verbal and written communication skills
- Motivated team player with a cando attitude
- Relentless customerfocus
- Comfortable working with technology
- Prior retail or phone sales/service an asset
WHY SHOULD YOU APPLY?
- Base rate plus monthly production bonus
- Group benefits
- Healthy & respectful workplace
- Product & service discounts
- Vickar Auto Group builds careers
We thank all who apply, however only those who meet our requirements will be contacted.
Work Location:
In person
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