Treatment Coordinator - Edmonton, Canada - Perio Partners

Perio Partners

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Perio Partners is growing, we have a new doctor starting in a couple weeks and we need a Treatment Coordinator to support him.

The office is open Monday to Friday,
Tuesdays, Thursdays and Fridays we close at 3:00 pm and Mondays and Wednesdays we close at 6:00 pm.

This is an exciting opportunity to positively impact patients with your excellent customer service skills while supporting our clinical team in offering the highest level of clinical care.

If you are an organized, critical thinker who takes initiative and works as a team player, while delivering high-quality customer service and expertly facilitating clinical treatment, then you'll love this position

RESPONSIBILITIES:

Audit the daily schedule for accuracy and opportunities
Optimize the schedule to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow, and continuous patient contact
Establish and facilitate longterm patient relationships while maintaining ethical professional behaviour
Provide the clinic with administrative and practical support when requested
Gather and accurately record patients' medical, personal, and insurance information; ensure this information remains current for existing patients
Accurately file patient information, ensuring that records are stored securely and handled in compliance with privacy and security regulations
Manage inactive patient systems
Track and process surgical predeterminations
Continuously follow up on unscheduled surgery list
Coordinate surgery with other specialists
Compose medical letters including referral and update letters

SKILLS AND QUALIFICATIONS:

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A minimum of two years previous dental administration experience is required:

Outstanding attention to detail
Excellent interpersonal and verbal skills
Ability to maintain effective rapport with patients, dentists, other team members, and the community; a team player
Customer service or patient relations experience; conflict resolution experience
Ability to multitask while seeing and understanding the bigpicture when making decisions
Able to adapt to and drive office policy improvements
Constantly striving for improved customer care and service
K**nowledge of Cleardent software is ideal