Operations Planner - Mont-royal, Canada - Aspex Group

Aspex Group

Verified Company

Mont-royal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

L'Optik Farhat, a leading chain of over 40 eyewear stores across the province of Quebec, is seeking an experienced and highly organized Operations Planner to join our team.

This individual will play a critical role in ensuring the smooth running of our day-to-day operations, including coordinating eye exam appointments, managing schedules across all our stores, and overseeing various other planning aspects.

Responsibilities:

Develop and maintain a comprehensive scheduling system for eye exam appointments across all L'Optik Farhat locations, ensuring optimal resource utilization and customer satisfaction.
Collaborate closely with store managers and optometrists to ensure a seamless booking process and resolve any scheduling conflicts.
Continuously monitor and analyze appointment trends to identify opportunities for improved efficiency and revenue generation.
Coordinate with other departments to ensure smooth operations, including inventory management, staffing, and marketing.
Generate regular reports on key performance indicators (KPIs) related to appointment booking and store operations.
Maintain uptodate knowledge of industry trends and best practices in eyewear retail and appointment scheduling, implementing new strategies as needed.
Assist in the planning and execution of special events, promotions, and other initiatives to drive customer engagement and store performance.

Qualifications:

Bachelor's degree in Business Administration, Operations Management, or a related field.
A minimum of 3 years of experience in a planning, scheduling, or operations role, preferably within the eyewear or healthcare industry.
Exceptional organizational and time management skills, with a keen attention to detail.
Strong analytical and problemsolving abilities.
Excellent interpersonal and communication skills, both written and verbal.
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
Bilingual in French and English, both written and spoken.

What We Offer:

A competitive salary and benefits package, commensurate with experience.
Opportunities for professional growth and development within our rapidly expanding company.
A supportive and collaborative work environment with a team of passionate professionals.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Benefits: