Student Navigator- Mamidosewin Centre - Ottawa, Canada - Algonquin College
Description
Department:
Mamidosewin Centre (Eric Johnston)
Position Type:
Student
Salary Range:
$15.66-$40.00-Hourly
Scheduled Weekly Hours:
10
Anticipated Start Date:
October 09, 2023
Length of Contract:
3 month
Posting Information
Posting Closing Date:
September 18, 2023
Please note:
jobs are posted until 12:01 am on the job closing date.
Job Description:
Reporting to the Manager, Mamidosewin Centre, the role of the Student Navigator is to provide a welcoming atmosphere and positive experience in the Mamidosewin Centre.
Duties and Responsibilities:
- The student will provide excellent customer and technical service assistance to faculty, students, and staff;
- Provide support at The Mamidosewin Centre desk;
- Provides campus tours to students, parents, and influencers of incoming students;
- Directs students to services and supports across campus in order to acclimate into the college and classroom;
- Completes firstlevel orientation to students of the Brightspace platform;
- Inputs data for statistical reports on services and supports provided to incoming students;
- Answers student inquiries about the college experience, and student engagement opportunities;
- Timely and relevant referrals to internal resources. Provides warm handovers to these services particularly the Aboriginal Counsellor and Centre for Accessible Learning;
- Collaborates with other college departments on behalf of the student to resolve various challenges;
- Represent the Mamidosewin Centre at Open Houses and other collegewide events;
- May provide support to all operations and maintenance areas that can only be performed by students;
- Assist staff with the completion of routine duties;
- Follow all College safety protocols while working on college property;
- Perform all other duties as assigned.
Required Qualifications:
- Current Algonquin College students that will be registered for the Fall 2023 and Winter 2024 terms
- Up to six (6) months of practical experience, in customer service;
- Interest in indigenous culture and practices;
- Willing to gain practical experience in customer service;
- Excellent written and verbal communication skills;
- Confident in the ability to present relevant information to students;
- Able to respond to various inquiries;
- Comfortable working independently and in groups;
- Willing to work in a collaborative environment;
- Creative thinking and the confidence to use it.
- Position is required from September 2023 to December 2023, with the possibility of extension throughout future semesters and the summer while enrolled at Algonquin College.
- Scheduled hours will vary depending on the applicant's timetable up to a maximum of 15 hours per week;
- The anticipated start date for this position will be the week of October 9th, Please include your class timetable with either your resume or cover letter.
- Position is paid at $15.66/hr
- Only available to current students of Algonquin College
Scheduled Weekly Hours:
10 to 15 hours per week (depending on fund availability in each month)
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