Donor Care Representative - Winnipeg, Canada - Siloam Mission

Siloam Mission

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

As a Christian humanitarian organization, Siloam Mission connects the community in order to alleviate hardships and provide opportunities for change for those affected by poverty and homelessness.

Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking a full-time permanent Donor Care Representative.

POSITION DUTIES

Handle, batch and process donations both monetary and nonmonetary;
Check completed batches, final post donations and update tracking controls;
Issue tax receipts, do receipt corrections for donations when required;
Ensure that information gathered on donor profiles are accurately entered and maintained in our database platform (DonorPerfect);
Respond to incoming donor requests and resolve queries within the required time frames;
Write handwritten cards and notes to donors;
Reception coverage as required;
Please note this will involve lifting of approximately 40lbs:
Assist with hosting volunteers, making them feel welcome and organizing their tasks;
Perform other duties and provide support as assigned;
Understand the roles and responsibilities and positively influence and support the department and the organization in meeting objectives;

ESSENTIAL

A college diploma preferably in office administration/office management or a combination of education and experience;
Previous reception or administrative experience preferred;

PREFERRED

Exceptional telephone etiquette and communication (oral and written) skills;
Strong computer skills and the ability to maintain accurate documentation and timely reporting;
Outstanding attention to detail and organizational skills while coping with repetitive tasks;
Be able to work independently and positively contribute to a team;
Ability to work in a fast paced, high pressure professional environment;
Skilled at prioritizing, multitasking and time management;
Flexibility and adaptability to changing work environments;
Ability to lift approximately 40 lbs for reception coverage;
Demonstrated professionalism in the work place;
Experience working with volunteers in a nonprofit setting an asset;

ADDITIONAL
Clear Vulnerable Sector Check and Clear Adult Abuse Registry Check will be required.

CLOSING DATE:
February 28, 2023

You may address your cover letter to:
Cynthia Ramos-Murray, HR Generalist