Coordinator, Volunteer Engagement - Toronto, Canada - Crohn's and Colitis Canada

Crohn's and Colitis Canada

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ROLE IMPACT

This is a meaningful role where you can make a difference every day for people living with inflammatory bowel diseases (IDB).

You will achieve impact by:

Coaching and supporting internal staff on best practices to engage volunteer that they partner with;
Streamlining the volunteer engagement cycle to ensure smooth and meaningful experiences for Crohn's and Colitis volunteers across Canada;
Ensuring the volunteer database is up to date and using data to further improve the efficacy of volunteer recruiting and engagement.

This is an internal support role and will rarely interact with volunteers directly.

You will be developing volunteer engagement resources for internal staff and advising internal staff to fulfill the volunteer engagement cycle.

If this excites you, read on to learn more about our exciting new opportunity.

QUALIFICATIONS

2+ years experience in a volunteer engagement role either engaging volunteers directly, or supporting others with resources and best practices to engage volunteers;
Experience coordinating projects creating resources (e.g. job aids), and leading training sessions;
Knowledge, through education or professional experience, of best practices in volunteer engagement and the volunteer engagement cycle;
Strong data analysis skills and familiarity with Raiser's Edge, Mentimeter, JotForms or willingness to learn;
Solid written and verbal communication skills; comfortable with public speaking;
Exceptional time management skills; ability to coordinate multiple high priority items within tight deadlines;
Excellent relationship building ability and strong communication skills; able to adapt communication style for various audiences;
Experience coordinating small events or conferences considered an asset; and
Open to flexible hours with evenings and the occasional weekend events.

WHY YOU SHOULD JOIN US

Flexible hours; we aren't strict 95ers
Worklife balance; we understand there's more to your life than work and we respect that as an organization;
Hybrid environment; a few days per month in our downtown cityview office.
Extended health and dental employee benefits program;
Employer matching RRSP program; and
Last but not least, a passionate and diverse team championing our values; Courageous, Inclusive, Authentic and Collaborative, working towards a GREAT cause

RESPONSIBILITIES

Onboard, support and coach fellow staff on volunteer engagement best practices and volunteer lifecycle, utilizing training sessions and 1:1 conversation.
Develop volunteer engagement resources to enhance staff knowledge across the volunteer engagement cycle and strengthen consistency in the volunteer experience across the organization.
Coordinate and continually improve the volunteer onboarding process, including uploading onboarding documents, updating the Volunteer Handbook and welcome materials, and tracking the onboarding progress of new volunteers.
Coordinate maintenance annual Volunteer Awards and other volunteer recognition initiatives to help drive volunteer engagement within the organization.
Lead the volunteer recordkeeping process in Raiser's Edge (RE) including updating the RE manual and collaborating with the Database Team to improve efficiencies and address gaps.
Coordinate maintenance and cleanup volunteer records in Raiser's Edge including compiling data in spreadsheets where required.
Track, analyze, and report on volunteer engagement statistics to demonstrate gaps and/or impact and share as needed.

ABOUT US

Crohn's and Colitis Canada is on a relentless journey to find the cures for Crohn's disease and ulcerative colitis and improve the lives of everyone affected by these chronic diseases.

Collectively with the support of volunteers, researchers, donors and the community, we are transforming the lives of people affected by Crohn's and colitis through research, support programs, advocacy, and awareness.

To protect the health and safety of our employees and community, Crohn's and Colitis Canada is requiring that employees be fully vaccinated against COVID-19.

Crohn's and Colitis Canada will provide accommodation on a case by case basis, in accordance with its obligations for anyone who is unable to be vaccinated for a reason protected under applicable human rights legislation.

HOW TO APPLY

This position will be posted until March 30th, 2023.

We thank all applicants for their interest to work at Crohn's and Colitis Canada; however, only those selected for an interview will be contacted.

WHAT TO EXPECT:

Intro Call a quick call with a member of the People team to discuss the role and learn who you are
First Interview 60 minutes to go over your background, the role and Crohn's and Colitis Canada. Also, an excellent time for you to ask any questions you have.
Final Interview 60 minutes for you to really demonstrate your skills by completing a task in adva