Metro (6) - Store Manager - Burnaby, Canada - Zwilling J.A. Henckels Canada Ltd

Zwilling J.A. Henckels Canada Ltd

Verified Company

Burnaby, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Position

We are looking for a driven, personable and organized Retail Store Manager with a passion for culinary products and a proven track record of success in the retail industry.

This individual must be customer service oriented, possessing superior verbal presentation skills and a professional image through their appearance and dress.

He or she must be willing to work a flexible schedule, which includes evening, weekend and holiday hours.

The Retail Store Manager should also have two to three years of experience working in a fast-paced upscale retail location.

Responsibilities:

Personnel
Manage store staff by recruiting, selecting, orienting, training, scheduling and assigning employees
Develop sales associates through coaching, counselling, monitoring, disciplining and appraising
Maintain store operations by initiating, coordinating and enforcing policies and procedures
Uphold store reputation by complying with legal requirements
Protect employees and customers by providing a safe and clean store environment
Ensure proper opening and closing as well as register and cash handling
Bag or package purchases
Handle back office and provide requested reporting
Manage sales budget, schedule expenditures, analyze variances and initiate corrective actions
Ensure sales and profit targets are met or exceeded
Merchandise
Ensure availability of merchandise by managing orders and shipments
Secure merchandise by implementing security systems and measures
Create and maintain optimal product presentation in accordance to set standards
Analyze traffic patterns in the store and suggest product placement
Make assortment recommendations based on customers' needs
Describe merchandise to customers
Ensure outstanding and consistent customer service
Make recommendations for special promotions
Propose and execute special events to generate traffic
Help create and implement a Customer Relationship Management system
Promote the store by building relationships in the local community

Job Requirements:

Culinary passion
Proven track record of success in the retail industry
Exceptional customer service orientation
Professional image
Ability to lead and motivate a team
Sound problem solving and organizational skills (ie. expediting, prioritizing and multitasking)
Strong business sense
Resultsdriven
Ability to work variety of shifts
Proficient in Microsoft Office