Medical Coordinator - Langley, Canada - Canada Life Assurance Company

Canada Life Assurance Company

Verified Company

Langley, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

What you will do

Provide ongoing support and consultation to Case Manager and Rehabilitation Consultants through the claim management process
Maintain follow up contact with a claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the recovery period
Assess the potential for medical coordination to impact on the duration of disability of complex claims through file review and direct interview of claimants and involved treatment providers
Develop realistic, costeffective plans for actions focusing on return to work
Prepare written reports detailing findings and recommendations
Track medical coordination activities and document case files electronically and maintain internal records
Assess the potential for medical coordination to impact on the duration of a disability claim
Assess diagnostic and treatment needs, developing plans through file review and telephone interview of claimants and involved treatment providers
Negoitiate and develop realistic costeffective, proative plans for actions focusing on return to work
Maintain frequent ongoing contact with claimants, focusing on barrier resolution and functional improvements

What you will bring

Registered Nurse/regulated health professional (RN, OT, PT) with current registration in good standing
Minimum of 5 years' clinical experience
Excellent communication (written and verbal) and interpersonal skills
Proven customer service skills
Proven ability to thrive in a challenging, demanding and dynamic work environment
Good problem solving and decision making skills
Strong organizational skills with demonstrated ability to be flexible and adaptable to changing priorities
Proficient with MS Office suite (Word, Excel, MS Teams, and Outlook) and other systems

Work environment will include some rotational in-office & work-from-home capability.
**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed.

You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

We are one of Canada's top 100 employers

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _

- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**LI-Hybrid