Team Leader, Property - Cambridge, Canada - Gore Mutual Insurance

Gore Mutual Insurance

Verified Company

Cambridge, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're now at the boldest phase of our Next Horizon journey
At Gore Mutual, we've completely transformed our business in under three years.

By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good.

Our path forward brings a sharper focus on our business' performance that's powered by innovation and an agile, high-performing culture - we're built for success.

We're well on our way to becoming a purpose-driven, digitally led national insurer. Come join us.
Come join a team that values the expertise of our people and provides opportunities to grow in their career.

What will you do?

Lead a team of Property Adjusters with a focus on a high level of claims service.
Create individualized performance metrics within 15Five to drive results based on each individual adjusters' level of development.
Adapt performance objectives to changing business needs and focus.
Review Productivity Metrics with adjusters on a weekly basis
Work with individual adjusters to establish individual development plans and objectives.
Work with other departments to arrange job shadowing opportunities.
Spot check files to ensure that SOP's and Best Practices are followed.
Administrate the frontline response to Claim Catastrophe within their region or team.
Provide reporting on claims activities during the CAT.
Provide frontline support and manage communications in and out of the team as well as key stakeholders within Gore.

What will you need to succeed?

Undergraduate degree in Business Administration or other relevant studies is required.
6+ years of Claims handling experience with a focus on Property
5+ years of Leadership experience with a performance focused environment
2 years of Field Claim experience
3 years of experience in Restoration Operations or Project Management
Certifications and/or designations: CIP, CRM, CET or other Specialty Insurance Certificate

Please note:
this role operates in a hybrid work model, with attendance required every Thursday in our Cambridge office.

Ind-HP