IT Support Specialist - Oakville, Canada - InterRent REIT

InterRent REIT
InterRent REIT
Verified Company
Oakville, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

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Description
The Opportunity
InterRent is looking for an IT Support Specialist on a full-time basis to join its Oakville team.

You will be part of a team responsible for providing support to end-users with problem reporting, identification, resolution and working in a fast-paced environment in constant evolution.


Responsibilities will include:


  • Providing onsite support at all Southwestern Ontario Communities;
  • Setting up new PC/MAC workstations, printers and other peripherals;
  • Troubleshooting PC/MAC hardware and operating system software in a corporate environment;
  • Troubleshooting low voltage equipment such as Access Control, Intercom and DVR systems;
  • Troubleshooting all support calls from a ticket queue submitted by endusers;
  • Support of wireless telecom devices including user support, hardware provisioning (IOS, Android);
  • Creating documentation and/or revising training manuals;
  • Maintaining asset tracking;
  • Assisting with projects as required;
  • Repairing and/or coordinating repair of hardware devices.

Qualifications:


  • Excellent fundamental IT technical skills and knowledge
  • Fluent in French and English
  • Minimum of 3 years of work experience
  • Diploma or degree in IT related field
  • Experience with all variations of Windows, MAC and Mobile
  • Thorough understanding of IP networking
  • Great people skills and customer service skills orientation
  • Able to handle rapidly changing priorities and fastpaced environment
  • Excellent interpersonal and telephone skills
  • Excellent research skills

Good to have:


  • Experience with Cloud Computing concepts
  • Microsoft or other industry recognized training and/or certification (e.g. A+)
Additional Information

  • You will be required to travel around communities in Southwestern Ontario for onsite troubleshooting. Mileage Reimbursed.
  • Corporate hours are 8:30am5pm and you will be required to participate in our emergency oncall rotation.
Why we 'love it here.'
We work hard to provide the proper training and development based on your career objectives and areas of interest.

Your journey at InterRent does not follow a prescribed path, but is rather tailored to how you learn, where you want to go and what you want to achieve.

We also take time to celebrate our successes and socialize as a team. Through a variety of team events and other special engagements, we truly live up to the 'Work Hard. Play Hard' philosophy.
About InterRent


Formed in 2006 as an unincorporated, open-ended real estate investment trust, we have steadily grown our portfolio and market presence in our core markets which includes the Greater Toronto and Hamilton area, Ottawa, Montréal, and Vancouver.

More importantly, we have repositioned dozens of our communities and improved the lives of countless Canadians.

With a reputation for innovation and a best-in-class management platform, we continue to play a leadership role in the multi-residential space.


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