Change Management Specialist - Vancouver, Canada - University of British Columbia

University of British Columbia

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Administration, Level B

Job Title

Change Management Specialist

Department

Change Management 1 | TCM | TCM Management | Leadership | Integrated Renewal Program Student

Compensation Range

$5, $8,508.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position.

The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position.

In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

June 22, 2023

Note:
Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Nov 30, 2024

Job Summary

UBC has embarked on a a multi-year journey to transform its academic and administrative support processes and system environments for the entire UBC community.

In November 2020, UBC successfully went live with its new HR and Finance implementation of Workday.

The Integrated Renewal Program (IRP) is now focused on the journey to renew the Student Information ecosystem, anchored by the implementation of Workday Student.

The Integrated Renewal Program - Student (IRP Student) vision is to transform the way UBC supports learning and research, and how UBC works to create a cohesive, integrated and enriched experience for students, staff and faculty.

This implementation will result in superior support for UBC students, a better user experience, a new set of tools, a new way of working, and improved reporting for informed decision-making.

IRP Student will leverage the industry-leading cloud enterprise solution Workday to replace our current core Student administration systems with a new integrated, user friendly, mobile-enabled platform.

Part of the Transformation and Change Management (TCM) team within the Integrated Renewal Program - Student (IRP Student), the Change Management Specialist is responsible for interface between people and technologies.

Focusing primarily on increasing and enabling the adoption of new processes and technologies by taking a structured change management approach introduced by assigned project(s).

The Change Management Specialist will create and implement a change management plan which maximizes adoption through employee engagement and minimizes risk.

The plan will support process and technology implementation and incorporates tactics to drive faster adoption, greater utilization and higher proficiency.

The Change Management Specialist will create and manage target measures to ensure new processes and technologies meet desired adoption, utilization and proficiency goals.

Organizational Status

Reports to an assigned Senior Change Management Specialist on the IRP TCM team. Strategic direction and guidance will be provided by the Associate Director and/or Director, Transformation and Change Management.

The incumbent will collaborate within the IRP TCM team as well as with business analysts, functional experts and others on the broader IRP team.

Works closely with a very broad range of stakeholders, including students, staff and faculty on both UBC campuses.

Work Performed

Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
Develop a change management plan based on a situational awareness of the details of the change and the groups being impacted by the change.
Identify potential adoption risks, and develop specific plans to mitigate or address the concerns.
Conduct readiness assessments, evaluate results and present findings in a logical and easytounderstand manner.
Develop a set of actionable and targeted change management tactics and recommendations for increasing or accelerating adoption.
Execute on the plans and support the execution of coaching, training and process adoption plans by employeefacing managers.
Identify any issues or concerns relating to adoption of new technologies and work with stakeholders to develop and implement corrective actions.
Create and enable reinforcement mechanisms and celebrations of success.
Work with project teams to integrate change management activities into the overall project plan.
Work with leads and other IRP team members on establishing guidelines and templates on change management activities
Liaise with other projects to share learnings and knowledge on change management and the adoption of processes and technologies as required.
Additional responsibilities on a project may include project coordination, requirements analysis, business process mapping, training, writing and/or editing public content.

Consequence of Error/Judgement

UBC is engaged in a series of initiatives intended to transform and improve the ways students, staff and faculty interact and work, modernize ou