Patient Coordinator - Guelph, Canada - Birecruit

Birecruit

Verified Company

Guelph, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

A cosmetic dermatology clinic in Guelph, Ontario is seeking a patient coordinator with exceptional customer service skills to join their team.

Responsibilities:

Schedule appointments in person and by telephone
Strive to maintain timeliness of patient appointments, monitor quality and timeliness of patient flow and troubleshoot/problem solve to optimize, by effectively communicating.
Actively seek to optimize the patients' and guests' experience.
Participate in regular meetings and any other training as requested by management.
Comfort and connect with patients and their guests by being sensitive to their needs.
Input documents and information into the electronic medical record
Maintain patient accounts/records by obtaining, recording, and updating personal information with high degree of confidentiality and accuracy.
Detailing patients and their guests on skin care and routines that would benefit overall skin health.

Requirements:

6 months of reception experience (preferred)
36 months of retail experience (preferred)
High level proficiency in utilizing Google suite, Microsoft Office, Word, Excel (spreadsheets) and all other technical or software systems.
Excellent documentation skills
Strong communication skills
Flexible and adaptable to change and learning new skills.
Professional, punctual, reliable and accountable for quality of their work of a team in a fastpaced environment.
Ability to manage themselves and organize multiple priorities and ability to troubleshoot when necessary.
Strong sense of decision making, judgement, action oriented, possessing effective time management skills
Positive and energetic personality
Reliable and dependable attendance record
Team player and effective at building and fostering teamwork.

Compensation:

Hourly rate, including commission

Benefits:

2weeks paid vacation
Product and Service discounts
Performancebased commission
Ongoing training and education
Healthcare Insurance

Job Type:

Fulltime
Monday to Friday ( 8:30am to 5:00pm)

To learn more about this exciting opportunity please get in touch. All conversations are treated in confidence.

Our mission is to enable esthetic & wellness professionals to unlock their full potential.