Resident Support Attendant - Toronto, Canada - COPERNICUS LODGE

COPERNICUS LODGE

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

We are seeking dynamic and friendly individuals who have a genuine interest in seniors to join our organization in the role of Resident Support Attendant for residents who will support virtual and outdoor visits for our residents.

Duties and Responsibilities:

Provide support of virtual and outdoor visits, including booking and other administrative and resident support tasks
Work as a team in cooperation with others, displaying a willingness to be helpful at all times;
Make sure that all services are provided in a friendly, courteous, professional, and timely manner;
Support all persons in the facility to follow proper precautionary measures and wear the correct protective apparel as required;
Disinfects visiting areas and equipment as needed;
Assist staff, residents and families with outdoor visits such accompanying resident from home area to garden, preparing visiting area/closing and disinfecting visiting area, and monitoring compliance with protocols during visits;
Perform other related duties as requested by management.

Qualifications:

Successful completion of a high school diploma; or summer student 16 years and over
Computer skills and competence in the use of Microsoft Word/excel, Google Docs, and the willingness to learn and use electronic software in the daily duties of your work
Ability to follow safety procedures, policies, regulations, and take precautions to establish a safe and orderly environment;
Ability to work a variety of shifts (days, evenings), 7 days per week, weekends;
Willingness to work both indoors and outdoors and to stand for extended periods of time
Willingness and ability to wear protective apparel ( mask, face shield, gloves, and gowns, as indicated) and follow IPAC measures;
Demonstrate good judgment, problem solving, and decisionmaking skills;
Ability to work in a teamoriented and collaborative environment;
Demonstrate commitment to service, organizational values, and professionalism by demonstrating appropriate conduct and demeanor;
Maintain confidentiality and discretion as needed;
Flexibility and adaptability
Excellent problemsolving and decisionmaking skills, along with the sound judgement
Excellent command of the English language, both verbal and written; knowledge of Polish language and customs is a definite asset.

Must Have Skills:

Mature and confident demeanor
Thoroughness and attention to detail
Customer Service Skills;
Ability to work under pressure with a sense of urgency
Excellent interpersonal skills and the ability to deescalate and manage conflict.