Account Representative - Montréal, Canada - National Bank of Canada

National Bank of Canada

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Locations:

Montreal, Quebec**:

Attendance:

Hybrid**:

Employee Status:

Regular**:

Schedule:

Full-time**:

A career as a financing account representative at National Bank is a job where your ability to work in synergy with several partners serving the client is put forward.

If you are passionate about the financing specialty of the Account representative role and taking care of the administrative needs of our commercial clients is one of your preferences, the Account representative specialist in financing is a great opportunity to grow within the Sales Support team

As the transactional aspect of the Account representative role is under the responsibility of another colleague in the team, you will work in constant collaboration with him for a well-targeted care.

Your job:

Develop a lasting business relationship with customers through distinguished, professional and courteous service
Support clients in their administrative requests by offering customized solutions according to their needs
Carry out, independently, various administrative activities according to the policies, standards and procedures established for all files under your responsibility
Ensure compliance with quality standards and compliance with preconditions for disbursements by working in synergy with Account Managers
Maintain effective communication with the various stakeholders involved in the files (internal and external to the Bank) in order to resolve issues and ensure excellent customer service
Participate as a team in the continuous improvement of administrative tools and processes

Within the business department, you are part of a large team of generalists that stands out for its exceptional level of collaboration.

You will maintain business relationships with an entrepreneurial clientele, your responsibilities will be diversified and your training will focus on learning in action with experts from your team.

Required competencies:

Threeyear college diploma or academic equivalent, industryrelated and three years of relevant experience
Demonstrate strong customer service and teamwork skills
Demonstrate autonomy, rigor and method
Bilingualism (spoken and written) English and French (asset) ,some positions to be filled require bilingualism in French/English, as the sector serves a Francophone and Anglophone clientele

Preferred competencies:

Experience in financing (important asset)

Your benefits:

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Initiatives promoting community involvement
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

_ We're putting people first_
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

**_ Ready to live your ambitions?_