Project Geologist, Data Management Specialist - Toronto, Canada - Seequent

Seequent

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Company

Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.

Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.

Our integrated earth modelling, geo-data management, and team collaboration software enables them to see a more complete picture of the earth: because with more understanding comes better decisions - for people and the planet.

Headquartered in New Zealand with global reach, Seequent is the specialist subsurface software company within Bentley Systems. Together, we are helping build a more resilient world.

We're a high growth, people-centric success story.

Seequent is a Bentley Systems company, working together to build a better future._

The Company

Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.

The Project Geologist, Data Management Specialist spends time working face to face with our customers to discover challenges and to assist them with solutions that are certain to add value to their business.

The role attends to new customers trying out the software at the pre-purchase stage through to experienced users needing technical support, training, or project assistance.

We want to ensure that our customers feel important and are well supported.

By being an investigator and a problem solver, this role is responsible for providing both sales support and technical expertise through integrated solutions awareness, analysis, and response times.

A Data Management Specialist is building towards advanced level expertise on the workflows facilitated by Seequent Data Management Solutions for fast, accurate, subsurface model building and stakeholder collaboration.

In further contributing to the big picture, this role has will have the opportunity to diversify their skills by providing assistance to the software development teams based in New Zealand.

Although based in Vancouver, this role will still be part of the global Technical Services team, who are responsible for ensuring that we understand our global client's needs and that we cover a wide spread of time zones.

Travel and delivery of training might make up 10% of your time per month in Canada, USA, and Mexico.

In this role, you will have the opportunity to:

Be the regional technical advocate for Seequent's Data Management portfolio (Central, MX Deposit and Imago), including internal training to our staff members.
Work with the commercial team (Account Managers and Inside Sales) to further opportunities by providing product demonstrations, understanding the needs and current workflows of the customer, setting trial expectations, and developing specific implementation plans to maximize the rate of success.
Sharing your expertlevel product knowledge, workflows, and integrated solutions to new and existing users in the Mining, Civil and Environmental sector.
Use the information platforms that Seequent provides to understand the client's portfolio, the diversity of users and their managers in their organizations.
Provide remote technical support and be able to work through examples on screen.
Proactively contact our users by web meetings, face to face to complete a user health check and embed software upgrades.

Keep our clients' accounts in CRM updated (health check, software upgrades, users' updates, training, etc., so that anyone who consults the client's information has the latest ver