Manager, Accounts Receivable- Collections - Waterloo, Canada - Open Text Corporation

Open Text Corporation
Open Text Corporation
Verified Company
Waterloo, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
**Manager, Accounts Receivable

  • Collections**:
  • Req id: Waterloo, ON, CA
    OPENTEXT
  • THE INFORMATION COMPANY


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.


The Opportunity:


You Are Good At:


  • Assist leader and peers in developing a collection strategy.
  • Accountable or leading a large team to deliver on bestinclass collection processes, including driving process automation and related practices, to meet/exceed cash collection targets.
  • Implementing quarterly cash targets and lessons learned processes to effectively deliver on departmental and corporate KPI's, while maintaining bad debt expense and write offs within bestinclass metrics.
  • Accountable to ensure the ELT issues reports delivers the right information to resolve account issues.
  • Responsible for proactively partnering with Sr. Stakeholders to resolve large business account disputes requiring corporate support.
  • Accountable for ensuring collections policy and standard operational procedures are maintained and updated to continually align to bestinclass collections strategy.
  • Accountable for delivery on Acquisition integration activities.
  • Partner with the Billing, Sales and other O2C stakeholders to drive best in class A/R practices.
  • Deliver on Acquisition integration plans.
  • Deliver on audit requirements.
  • Partner with the reporting and analytics team to ensure standardized reporting and accurate analytics.
  • Deliver on other projects and initiatives as assigned by your leader to support the A/R strategy.

What It Takes:


Education:


  • CCP Designation
  • Degree in Finance or Accounting preferred
  • Skills and Experience:
  • 5+ years of successful experience leading teams in a large, fast paced AR environment; Global experience in the software services, or high-tech industry preferred
  • Demonstrated HR acumen to effectively onboard and support the team through all aspects of the team member lifecycle (effective hiring, developing, training, performance managing, rewards, career growth, change management, off boarding)
  • Demonstrated success in B2B collections, as an expert negotiator maintaining large $$ portfolios
  • Demonstrated business acumen in dealing with complex issues across cross functional teams
  • Demonstrated success implementing standardized escalation processes and leading a team to deliver effective negotiation tactics to ensure collection targets are delivered
  • Strong experience with business process analysis and sound working knowledge of project management and change management processes
  • Exceptional analytical and problemsolving skills
  • Selfstarter with a continuous improvement mindset
  • Excellent team player, knowing your best is when you collaborate and engage to find solutions to problems
  • Excellent customer service and owner's mindset
  • Excellent written and verbal communication and negotiation skills, specifically with Sales, Legal and External Customers
  • Demonstrated ability to drive a culture of learning and resiliency in a continuously changing environment
  • Ability to thrive in a fastpaced environment, while managing multiple priorities
  • Bilingual /Multilingual an asset
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