Flight Representative Coordinator - Toronto, Canada - Air Charter Service

Air Charter Service

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

OUR JOURNEY

As the son of a pilot, Chris Leach had aviation in his blood, and in 1990 from the basement of his home in Kingston Upon Thames he looked at the aircraft charter market and saw an opportunity.

Chris believed there was space for another aircraft charter company, but one that focused solely on exceptional service and building long lasting relationships with its customers.

He believed that if you went that extra mile for them then they would always come back and with that blueprint he would build a business, thus Air Charter Service (ACS) was born.

After struggling to pay the mortgage whilst managing his fledgling business, Chris offered his spare room to Kingston University to house a student.

Little did he know that that student, Justin Bowman, would turn out to be an aviation enthusiast whom, after spending his placement year working with Chris in the basement, would end up the CEO of ACS today.

Soon they outgrew the basement and required more staff, so a small office above a shop in Kingston Upon Thames became the new ACS Headquarters.

After three further office moves, and now with over 500 staff worldwide, ACS is a truly global company.

Decades later, with a network of offices spanning North America, South America, Europe, Africa, CIS, Middle East and Asia, ACS is the proud supplier to thousands of clients worldwide, in fact we arrange 23,000 charter flights every year.

Despite this rags to riches story, our commitment to customer service has not faltered and remains the foundation of the business to this day.

The History of Air Charter Service - YouTube

Job Description:

A DAY IN THE LIFE

Act as the liaison between brokers, airlines, clients and suppliers
Preparing pre and post flight reports
Filing all paper work and ensuring proper handover to brokers
Flight watching/overseeing flight departures
Accurate data entry, logging of flight times
Report and maintain information about flight updates and issues
Understanding or experience of flight planning
Complete flight documents for confirmed charters and ensure that the flight packs are received
Updating the customers and brokers on the progress of the flight when necessary
Resolving problems when necessary in the preflight arrangements, during the flight itself and during any postflight work that needs to be completed

Qualifications:

THE INDIVIDUAL

Aviation or airport experience
Deliver high quality of service
Exceptional communication skills and phone etiquette
Ability to meet deadlines and problem solving skills
Ambition, drive and selfmotivation
Friendly, personable and empathetic
A hardworking team player

Additional Information

TRAINING & TRAVEL

Awardwinning professional training and oneonone mentoring
International training based in our London HQ
Opportunities for international and domestic travel or relocation
Training and travel expenses are covered by the company

COMPANY CULTURE

Dynamic and fastgrowing company
Modern office in the heart of Etobicoke
Balance between independent and teamoriented work
A welcoming, enjoyable, and interactive environment seasonal events and team night outings
Flexible start and end time hours
Work from home opportunities

WHAT IS IN IT FOR YOU

Dynamic and fastgrowing company
Job stability and leadership support of development
Awardwinning professional training and oneonone mentoring
ACS covered international training based in our London HQ
Balance between independent and teamoriented work
Opportunities for international and domestic travel or relocation
A welcoming, enjoyable and interactive environment seasonal events and team night outings
Medical, Dental, Vision & retirement employer match package
22 days in paid time off + public holidays
Additional paid leave for your birthday, wedding, moving house, holiday shopping and more

Check us out on social media

LinkedIn - Facebook - Instagram - TikTok - Twitter - Youtube

Diversity & Inclusion:
Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHAT ARE THE NEXT STEPS?
Submit your resume to us today and a member from our recruitment team will be in touch

Start off your 2023 with an exciting opportunity at Air Charter Service

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