Internal Solutions Support Officer - Regina, Canada - Conexus Credit Union

Conexus Credit Union

Verified Company

Regina, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Conexus, it's not what we do, it's how we do it.

Are you ready to make a move and work for a company who puts the financial well-being of its members first? It's not just something we say at Conexus.

It's a promise delivered by our 900 employees each day. We are passionate about our members' financial health, and our employees reflect that passion. At Conexus it's about more than conducting a banking transaction, it's about creating a personalized experience for each member. We do this by keeping it simple and lending an ear to each member's individual needs throughout Saskatchewan.
Our employees are authentic, bold, creative, and responsible. They are the reason we consistently deliver outstanding member experiences. They're more than just individuals who come to work each day, each employee is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands.

These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture
We're looking for an Internal Solutions Support Officer's to join our team permanently.

We are looking for someone with well-balanced interpersonal skills, who thrives in a fast-paced environment and isn't afraid to ask the question, "What can we do differently to enhance the member experience?".

How you'll be spending your time

Supporting our Internal Solutions Centre team with understanding, troubleshooting, and research assistance of member transactions
Playing a key role in proactively identifying and handling risks
Administering GL reconciliations, remittances, report review and balancing
Interacting with team members, retail branches, and other corporate services departments to provide support, input, knowledge and feedback
Proactively identifying and researching the best solutions that meet our members' needs and improve their financial well being

The way people describe you
You are a team player who has the ability to switch gears and manage time effectively. You are a collaborator who supports individuals, teams, projects and initiatives within our organization to help us grow.

You are an individual who loves details and makes sure the documentation for products and services is complete and accurate.

You are an out of the box thinker, who actively seeks opportunities for improvements and understands the impact of actions down the line.

You are an independent worker and will seek to find solutions on your own to serve those who serve our members.

The experience you bring

Experience working in a fastpaced environment
Customer service orientation, communication and organizational skills.

What you get in return
Our team works tirelessly to ensure the financial success of each of our members. We think such dedication deserves recognition. That's why we're proud to offer some of the most competitive job perks of any employer around.

Come, join our crew, and find out just how sweet the rewards can be: