Administrator - Eligibility - Greater Sudbury, Canada - ClaimSecure

ClaimSecure

Verified Company

Greater Sudbury, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Reporting to the Manager of Eligibility Management, the Eligibility Administrator is responsible for updating eligibility via the processing of various methods as provided by the Client; printing pay-direct identification cards; processing the Health Spending Accounts as well as processing the Third Party Administration (TPA and TPB) accounts which include the Risk Benefit set-up and Billing of these accounts.

Offers exceptional Customer and/or Quality Service in verbal and written inquiries in all aspects of the job. Communicates well to effectively share knowledge, identify areas of concerns and deliver possible solution to problems_.

Principal Responsibilities:

Paydirect Identification Card Production and Packaging
Daily Mail /Manual Updates
Web Updates
File Transfers
Oversee Health Spending Accounts/deposits for existing clients
Dedicated service including Third Party Administration/Third Party Billing
Performs a SIN/Certificate cross references according to strict deadlines
Project Participation and Testing
Customer and Quality Service
Training and Support

Knowledge, skills, and experience:

Experience in an office environment with a good level of comfort in a PC environment
Two years related experience with prior experience in ClaimSecure
Previous administrative experience working in the Health Care profession (e.g. TPA or Broker) would be an asset.
Strong organizational skills
Ability to manage heavy workloads and consistently set priorities to meet and surpass service standards
Problem Solving abilities however, serious issues are brought to the attention of the Team Lead or Manager
Knowledge of Mike's tool and able to competently manipulate data files
Initiative and selfmotivated and supportive of Quality Assurance Program
Excellent verbal and written communication skills
Strong problemsolving skills, working independently bringing serious issues to the Team Lead or Manager

Pay:
$35,490.00 per year

Benefits: