Dispatcher (Part-time) - Ottawa, Canada - Larga Baffin

Larga Baffin

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

_Larga Baffin has an exciting opportunity to join our team as a: Part-Time Dispatch_

_ Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended preventive measures as per Public Health authorities to ensure the health and safety of all staff and residents._

_ A special thank you to all front-line workers for your commitment and dedication to serving those in need._

Position Overview

Key Responsibilities

Answering Driver/staff calls
Communicating any transportation changes to the affected parties
Coordinate Driver assignments to maximize efficiency and vehicle coverage throughout the city
Dispatch staff and assign drivers to appropriate locations to solve issues
Manage and maintain daily trip sheet of arrivals, departures and appointments
Keep and maintain patient, escort and transportation/accommodation data on a number of databases
Communicate effectively with others both inside and outside the organization
Maintain a clean driving record
Maintain a friendly relationship with clients, drivers, and all Larga staff.
Assist with additional tasks as and when needed or assigned by management both within and outside role and department to support Larga operations.

Minimum Qualifications

1 (one) to 2 (two) years' experience in fleet dispatching
High school diploma (or equivalent)
Experience with dispatch managing software as well as MS Office including Word, Excel, and Outlook
2 to 3 years' experience in customer service

Skills and Abilities

Physical ability to lift, push, pull and move equipment and/or suitcases up to 75 lbs
Strong organizational and decisionmaking skills and an aptitude for problem solving
Strong knowledge of the roads and routes in the Ottawa/Gatineau area
Strong record keeping and data entry skills
Professional telephone etiquette
Ability to work without direct supervision
Ability to multitask
Ability to remain calm in emergency situations
Strong verbal and written communication skills
Patience and professionalism to tactfully and diplomatically interact with clients, visitors and staff
Strong interpersonal and communication skills
WHMIS/GHS certified (or willingness to learn)

Preferred Qualifications

Inuktitut a strong asset
First Aid / CPR/ AED trained (or a willingness to learn)
Workplace Hazardous Materials Information System (WHMIS) training (or a willingness to learn)

Closing date:
June 15, 2024 at 5pm EST.

**_
Priority will be given to qualified Nunavut Beneficiaries. Larga Baffin does not provide housing and is not responsible for relocation costs._****_

Larga Baffin requires all employees to be fully vaccinated against COVID 19 proof of vaccine is a mandatory condition of hire.