Fan Expo - Toronto, Canada - Informa Connect

Informa Connect

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

FAN EXPO HQ is the largest pop-culture event producer in the world. Our mission is to deliver the ultimate fan experience through our growing portfolio of events, which includes
MEGACON Orlando, FAN EXPO Dallas, FAN EXPO Boston, FAN EXPO Chicago, FAN EXPO New Orleans, FAN EXPO Portland, FAN EXPO St Louis, FAN EXPO Cleveland, FAN EXPO Philadelphia FAN EXPO Denver, FAN EXPO San Francisco, FAN EXPO Canada, Calgary Comic & Entertainment Expo, Edmonton Expo, FAN EXPO Vancouver, and more.

FAN EXPO HQ is a division of Informa, the world's leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content.

Job Description:

Key Responsibilities:

Standard Operational Procedures_
Provide Global Solutions for Operations across FXHQ Portfolio
Review overall Operations processes at FAN EXPO HQ
Provide recommendations for improvements and efficiencies
Develop an overall project plan based on company policies and procedures, identifying milestones and deadlines
Manager the project schedule to meet the deliverables while collaborating closely with other team members and departments
Review project plans to determine feasibility, scope of work required and potential risk involved
Provide guidance and leadership to junior operations coordinators (dotted line)
Manage regular Operations Coordinator Meetings/Agendas
Operational Readiness_

Market WorkBack Review to confirm Operational Readiness & Efficient Delivery for staffing/volunteers, budget review - supporting on the operations lines, security, decorators, flow/dots, signage,.

F & B

Procurement & Global Supplier Management_
Negotiation of Facility contracts, Hotel Contracts, Key Supplier Contracts for FXHQ
RFP for Key Suppliers as needed
Manage Key Global Suppliers including GrowTix (ticketing), ID & C: Badges/Wristbands, tShirts and lanyards, printing globally, insurance, Diamond
Global Operations_
Create and manage risk assessment plans
Handle incident reports
Maintain and improve sustainability fundamentals in collaboration with our global team
Health, Safety & Compliance _
Ensure all events create and submit their Response Plans & Emergency Plans.
Best possible fan experience_
Review fan experience from beginning to end and look for improvements/efficiencies
Lead the digital enablement: digitization of fan experience

Qualifications:

Excellent Managerial skills
Demonstrated ability to develop relationships and work closely with suppliers, partners and colleagues.
Strong work ethic
Critical thinker who can make suggestions for improving event and process
Strong verbal and written communications skills
Highly organized and detailoriented
Strong time management skills and adaptable to constantly changing priorities
Ability to work under pressure, balance workload and meet tight deadlines
Positive attitude, strong work ethic and team player

Requirements:

College or University degree in event management, business management or project management preferred
Ability to work and deliver planning phase remotely, outside office environment
5+ years of event management experience
Must be available to work evenings and weekends during event dates
Potential travel 45 events per year within Canada and U.S.
Valid passport is mandatory

Additional Information

Why work at Informa

Learning and development plan to assist with your career development
Comprehensive personal time off package, including vacation days, paid personal and volunteering days and a day off for your birthday
Comprehensive health and wellness benefits after one month of continuous service
Retirement group plan with company matching program after 6 months of continuous service
Work with high quality specialist products
Bright and friendly staff who are all "expert's experts" and additional training and development for helping you achieve your career aspiration
Regular social events and networking opportunities