Appointment Scheduler - Toronto, Canada - University Health Network

University Health Network

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Appointment Scheduler
Job Posting#: 920598

Site:
Toronto General Hospital - LuCliff

Department:
Joint Department of Medical Imaging

Reports to:
Supervisor

Hours: 37.5 hours per week

Salary:
$21.07- $26.34 hourly (To commensurate with experience and consistent with UHN compensation policy)

Status:
Permanent Full Time

Shifts:
Variable shifts

Posted Date:
June 8, 2023

Closing Date:
June 15, 2023

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education.

The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education.

With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers.

UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

As a member of the Joint Department of Medical Imaging the Appointment Scheduler performs a variety of activities and functions, and exercises some judgment or decision-making in the provision of complex clerical services as following.

Duties

Completing a series of complex imaging scheduling and processing activities of a clerical nature received from multiple medium/sources and using imaging scheduling system(s)
Providing scheduling and reception service to all modalities within Medical Imaging
Providing processing, documenting and maintenance of scheduled imaging studies and /or tests electronically/manually
Performing data entry responsibilities
Providing routine and some complicated imaging examination preparation information and imaging appointment information to the client
Providing clerical and reception support, corporately
Providing some functional supervision to lowerclassified clerical positions
Performing crossfunctional responsibilities, as required
Performing other duties consistent with the job classification, as required

Qualifications

Completion of Grade XII or recognized equivalent required
Two years related experience in a customer service environment required
One year experience in a health care environment required
Six (6) months experience in a Medical Imaging environment preferred
Previous onthejob computer/wordprocessing, database software experience required
Experience in a Microsoft Office software environment preferred
Experience in Medical Imaging environment an asset
Excellent ability to work independently and within a team environment required
Excellent telephone, interpersonal and customer service skills required
Excellent verbal communication skills required
Good written communication skills required
Good organizational and time management skills required
Ability to work effectively under pressure required
Ability to use good judgment in assessing difficult situations required
Ability to perform routine work independently required
Knowledge of general office practices, procedures and standards required
Knowledge of medical terminology preferred
Standard First Aid/Basic Rescuer Cardi-Pulmonary Resuscitation (C.P.R.) certification an asset

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks.

It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, onsite gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to a