Technical Specialist - Burnaby, Canada - BuildingPoint Canada

BuildingPoint Canada
BuildingPoint Canada
Verified Company
Burnaby, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Who we are?
Helps the building construction industry leverage constructible data, modeling, and real-time collaboration with software, field solutions and professional services.
Position Summary
Our Technical Specialists plays a key role in our business by supporting our customers with Tekla Structures.


You will work collaboratively with the sales team to identify our customer needs, answer questions and demonstrate the functionality of these technologies.

Continuous professional development improvement is important to be successful in this role.

As a specialist, you are required to actively participate in learning and development to stay on top of industry and technology changes.

In this role, you will...

  • Demonstrate Tekla Structures software for steel fabricators and manufacturers.
  • Engage customers during the discovery stage and assist Account Managers during the sales lifecycle.
  • Act as a guide and provide technical assistance to customers during the software evaluation period
  • Provide technical support and advice to clients on current and new work methods
  • Listen and pass on customer needs to the development team
  • Train new and existing customers
  • Regularly follow up with clients to offer unparalleled and personalized service
  • Occasionally attend trade shows and other events
  • Lookout for the latest technology to help customers exceed their expectations
About you...

  • Have a strong background knowledge on the steel industry with experience on fabrication and building information modeling (BIM)
  • Intermediate or advanced hands on experience with BIM software such as Tekla Structures, Tekla Powerfab (formerly Fabsuite), Revit, SDS/2 or Advance Steel
  • Motivated to proactively assist customers to help maximize the best possible result/solution
  • Motivated to learn new technologies in order to present them as solutions for customer requirements
  • Entrepreneurial attitude and eager to be a part of a growing and profitable technology business
  • Comfortable recommending, demonstrating and selling a solution to a client based on demonstrated need
  • Comfortable delivering training in a classroom and online environment
  • Postsecondary education or experience in Engineering, Structural Engineering, Construction, Steel Fabrication, Concrete Fabrication or a related field
  • Able to work remotely (i.e. work from home)
Bonus points

  • Bilingual (FR / EN)
  • Has work history related to Steel Fabrication or related industry
  • Experience in using Steel Fabrication Solutions e.g. FabTrol, StruMIS or related MRP software
Why choose us?
In addition to the strong growth culture of the company, Cansel offers:

  • Flexible extended health and dental benefits program.
  • Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
  • Access to on-line pharmacy
  • Employee Referral Program.
  • Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
  • Free access to our online courses database.
  • Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.
  • Preferred rates on some gym memberships.
  • Preferred rates on personal insurance.
  • Generous long service reward program.
  • Add the Employee ownership program
Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees.

All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.

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