Coop, It/stagiaire Des Ti - Vancouver, Canada - Destination Canada

Destination Canada

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Brief:

We are looking a Co-op Technology Support to Information Technology team.

Job Grade & Compensation:
Student/Co-op/Internship

Language Requirement:
English Essential/Anglais essentiel

Security Clearance Level :
Enhanced

Employment Status:
Co-op Student

End Date (Term Roles) :12/22/23

Destination Canada strives to be an agile organization that responds to a fast-paced industry. The individual will require the skills and personal attributes to support this goal.

DUTIES:

Reporting to the Technical Services Officer, the
Co-op Technology Support assists the IT team with providing first level support services to internal users as well as assisting with the roll out of new laptops and server equipment as part of our annual evergreen initiatives.

KEY ACCOUNTABILITIES

Provide first line technology support for DC end users
Perform troubleshooting on technical problems relating to hardware and software configurations
Produce and maintain documentation and end user guide

Essential Qualifications

EDUCATION:
Post-secondary IT education or industry experience, an asset

Experience supporting backup and recovery processes and procedures, software and tools
Experience supporting enterprise mobile devices i.e. iPads, iPhones, BBs, etc., using MDM technology.
Experience with supporting Audio/ Video equipment i.e. projectors, screens, microphones, speakers etc

KNOWLEDGE:

Microsoft Office Suite
Microsoft Windows 10
Networking concepts including TCP/IP

ABILITIES:

Proficient in Microsoft Excel & Word
Outstanding customer service skills
Ability to communicate effectively and work under tight deadlines
Solid organizational and multitasking skills with a focus on prioritization
Strong troubleshooting skills and attention to detail
Proactive team player with good interpersonal skills
Demonstrated ability to absorb new technologies
Ability to work independently as a selfstarter and under supervision

PERSONAL SUITABILITY:
Effective interpersonal relationships; creativity; judgment; results-oriented; discretion; confidentiality; diplomacy; detail-oriented.

Please note that Destination Canada will not be providing relocation assistance.

Please review our Frequently Asked Questions if you are looking for any other information.

If you require accommodation(s) at any point in the recruitment process, please reach out to Whitney Friesen, Senior Talent Advisor by one of the following methods:

Telephone:

Destination Canada's mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad.

Destination Canada is a Crown corporation wholly owned by the Government of Canada and formed under the Canadian Tourism Commission Act.

We thrive on teamwork across the country and around the world, connecting and collaborating across multiple industries and government levels to promote Canada as a premier four-season destination.

The world is our playing field.

It is a highly competitive one and, by pulling together, we strive to create unique and rewarding experiences for our staff, while ensuring our guests, our industry, and the communities in which we operate benefit through tourism.

At Destination Canada, we believe that people who think like us, and people who don't, make the best teammates.
We believe that Canada's diversity, its greatest asset, is also what touches travellers' hearts most deeply.

To that end, we are committed to inclusive leadership within our workforce, workplace, and interactions with partners and travellers alike.