Ballroom Co-worker - Ottawa, Canada - IKEA

IKEA

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 232841

Date posted: 22/03/2024

Why we will love you

You are enthusiastic about working with children
You can prioritize, are disciplined, show initiative and have a flexible attitude
You have at least 6 months of Customer Service experience in a retail environment (preferably)
You are as cool as a cucumber under pressure, and can take charge of an urgent situation, even if it means to quickly go get your Manager for help
You are totally cool working in a physically demanding, fastpaced, work environment

What you'll be doing day to day

May be assigned to Information desk at the front to assist customers with general inquiries
Ensure a positive shopping experience by greeting visitors, being visible and available always and managing first contact resolution
Responsible for registering, assisting and supervising registered children
Ensure the environment is playful and fun
Communicate with parents if there is an issue or concern
Always actively participating in the children's safety and security
Advise all children of the Smaland rules and policies while their parents are present and ensure parents are aware of all Smaland policies and rules
Maintain supplies and ensure work area is kept clean and hazardfree
Assist in other duties as required by direct line Leader

Together as a Team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers:

we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We're a bunch of people who are truly passionate about people

JUST SO YOU KNOW
In the IKEA world, this position is officially referred to as: Info & Smaland Co-worker

Please note:

This position requires the submission of a completed and satisfactory Vulnerable Sector Check, which was conducted in the past 12 months.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.