Sales Coordinator - Toronto, Canada - FAIRMONT

FAIRMONT

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark.

When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital.

Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience.

Another stunning chapter for Fairmont Royal York has begun.

Job Description:

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

Ensure prompt and courteous service is extended to both internal and external clients
Maintain an orderly work environment
Have a complete understanding and knowledge of hotel's services and facilities
Assist with rate loading and passkey generation
Assist in qualifying group and catering leads, researching space, entering bookings in Opera S&C, completion of banquet event orders and responding to client(s) either personally, or by directing to the appropriate salesperson(s)
Assist in qualifying leads, and entering acceptances/RFP's in Lanyon
Accountability and ownership for weekly, monthly, quarterly and annual reports
To solicit from and confirm with clients, all information pertaining to the event they are planning, and to organize and distribute all information to departments through memos, banquet event orders and directives
Conduct client site inspections of the property
Maintain current sales and promotional literature
Coordinate with other departments within the hotel to ensure distribution of important information
Prepare and disseminate monthend reports
Attend all sales meetings
Obtain and record group histories
Provide administrative duties as required by Director of Sales
Regular sales office reception coverage
Occasional Saturday office coverage
Assist with preparation and followup of sales trips
Other duties as assigned

Qualifications:

Minimum High School Diploma, Business School and/or Hotel School Diploma preferred
Past sales experience (internal or external) an asset
Proven competency in the area of organization and communication skills
Minimal supervisory experience an asset
Pleasant outgoing personality/good interpersonal skills
Excellent command of the English language

Additional Information

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 2
Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
Complimentary dry cleaning of business attire and shift meals
Paid time off including vacation, sick and statutory holidays